Printronix P5000LJ user manual Novell Troubleshooting Tips, NetWare 3.x No Pserver Connection

NetWare 3.x - No PSERVER Connection

7.If you add, delete or change RPRINTER entries on NIC or 4.x or 5.x console, you should always unload and reload the pserver.nlm module to register the changes. The NIC can be configured and ready before the pserver.nlm is reloaded, or NIC can be reset after pserver.nlm is reloaded.

8.A web browser can also be used to see the RPRINTER attachments, etc. and status.

Novell Troubleshooting Tips

This section provides information on possible solutions to some standard configuration errors. If you require technical support, please have as much of the following information available when you call:

1.What level of software are you running?

2.What type of attachment do you have?

3.What is your host operating system?

4.Give a detailed description of the problem.

5.How often, and when, does the problem occur?

6.Give a detailed description of your network and the components attached.

Please follow these tips to determine what the problem may be with your NIC configuration.

NetWare 3.x - No PSERVER Connection

•Has the NIC been power cycled once the PCONSOLE steps were completed? This will make the print server boot up and realize which print queue and file server it needs to service.

•Is the NIC already servicing a queue on another file server? If so, it can not service another file server at the same time.

•When defining a new print server within PCONSOLE, did you use the correct name for the NIC (e.g., M_071C1A)? By default, it only recognizes itself as M_xxxxxx where xxxxxx equals the last six digits of its Ethernet address found on the configuration printout.

•When defining a new printer name within PCONSOLE, did you use a pre- defined destination/queue rather than a name of your own? By default, the NIC only recognizes names like “d1prn.” All other names will be ignored by the device.

•Is the NIC in Bindery mode as seen under the list pserver output on the device? If servicing only a NetWare 3.x file server, it must be set to handle Bindery services. The default setting is “Bindery.”

•Is there an available NetWare user license for the NIC to use while it acts as a PSERVER? Every PSERVER takes up one user license since it logs in to the Novell file server.

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