Chapter 16 Diagnosing Problems

Diagnosing Problems

This section is designed to help you recover from any problems which may arise with normal printer operation.

Printer Self-Tests

The printer self-tests are used to check the print quality and operation of your printer. Your authorized Printronix representative will typically run these tests. For a description of each test, see page 129.

To activate a test, select it and press the ENTER key. To stop the test, press ENTER again.

Note

Whenever you run a self-test, the top-of-form setting is lost. You must reset

 

the top-of-form. See your P5000LJ Series Printers Quick Reference Guide.

An example procedure for running the self-test “All E’s,” which determines whether print quality is acceptable, is described in Table 22.

Table 22. Sample Print Test (All E’s)

Step

Key

Result

Notes

1.Install the ribbon. Load full-width (136-column) computer paper. Set top-of-form. See your Quick Reference Guide.

2.

ON LINE

 

 

OFFLINE

CONFIG. CONTROL

The printer must be offline for testing.

3.

+

ENTER SWITCH UNLOCKED

OFFLINE

CONFIG. CONTROL

Allows you to make configuration changes.

4.

UNTIL

OFFLINE DIAGNOSTICS

5.

6.

 

 

DIAGNOSTICS

 

 

Printer Tests

 

 

 

 

UNTIL

DIAGNOSTICS

 

 

Test Width

 

 

 

278

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Image 278
Printronix P5000LJ user manual Diagnosing Problems, Printer Self-Tests, Sample Print Test All E’s Step Key Result