278
Chapter 16 Diagnosing Problems
Diagnosing Problems
This section is designed to help you recover from any p roblems which may
arise with normal printer operation.

Printer Self-Test s

The printer self-tests are used to check the print qua lity and operation of your
printer. Your authorized Printr oni x repr es enta tive wil l typ ica lly r un th ese t est s.
For a description of each test, see page 129.
To activate a test, select it and press the ENTER key. To stop the test, press
ENTER again.
An example procedure for running the self-test “All E’s,” which de termines
whether print quality is acceptable, is described in Tab le 22.
Note Whenever you run a self-test, the top-of-form setting is lost. You must reset
the top-of-form. See your P5000LJ Series Printers Quick Reference Guide.
Table 22. Sample Print Test (All E’s)
Step Key Result Notes
1. Install the ribbon. Load full-width (136-column) computer paper. Set top-of-form.
See your Quick Reference Guide.
2. The printer must be offline for
testing.
3. Allows you to make configuration
changes.
4.
5.
6.
ON LINE OFFLINE
CONFIG. CONTROL
+ENTER SWITCH
UNLOCKED
OFFLINE
CONFIG. CONTROL
UNTIL OFFLINE
DIAGNOSTICS
DIAGNOSTICS
Printer Tests
UNTIL DIAGNOSTICS
Test Wi dt h