Printronix P5000LJ user manual Resetting

Chapter 16 Diagnosing Problems

Table 24. LCD Message Troubleshooting Table (continued)

Displayed Message	Explanation	Action Required
RESETTING . . .	The printer finished loading the	None
PLEASE WAIT	program into flash memory and is
	automatically resetting itself.
RESTORING	Normal download initialization	None
BOOT CODE	message.
RIB INVLD CMD*	Fatal firmware error on controller	Contact your authorized
	board.	Printronix representative.1
RIB INVLD STATE*	Fatal firmware error on controller	Contact your authorized
	board.	Printronix representative.1
RIBBON DRIVE*	CMX controller does not detect	Contact your authorized
	ribbon drive motor.	Printronix representative.1
RIBBON INK OUT	RibbonMinder software has	Install a new ribbon and set
CHANGE RIBBON	determined that the ribbon is out	ribbon life to 100%.
	of ink.
SECURITY CODE	Security code of PAL on controller	Contact your authorized
VIOLATION*	board does not match code of	Printronix representative.1
	firmware on the controller board.
SECURITY PAL NOT	The security PAL is missing or has	Contact your authorized
DETECTED	failed.	Printronix representative.1
SENDING PROGRAM	The printer is loading the engine	None
TO EC PROCESSOR	controller program into the engine
	controller.
SHUTL INV CMD*	Fatal firmware error on controller	Contact your authorized
	board.	Printronix representative.1
SHUTL INV PARM*	Fatal firmware error on controller	Contact your authorized
	board.	Printronix representative.1
SHUTTLE JAM	No shuttle movement or shuttle is	Check for obstruction to
	moving at the wrong speed.	shuttle, a twisted ribbon, or
		forms thickness lever closed
		too tightly. If fault source is not
		apparent, contact your
		authorized Printronix
		representative.
SOFTWARE ERROR *	Application software tried to	Contact your authorized
Cycle power	perform illegal printer function, or	Printronix representative.1
	damaged logic circuits were found
	on controller board.
STACK OVERFLOW*	Fatal firmware error on controller	Contact your authorized
	board.	Printronix representative.1

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