Quick Eagle Networks DL3800E manual Troubleshooting 4

Models: DL3800E

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6

 

 

 

 

 

 

 

 

 

 

Table 6-1 Troubleshooting (4 of 5)

 

 

 

 

Problem

Solution

 

 

 

 

The connected DTE device

Run a DTE/NET Loopback to verify the physical connection between the

 

shows intermittent errors.

local DTE device and the DL3800E.

 

 

If errors are reported during this loopback, check the DTE cable.

 

 

Make sure the DTE device supports the DTE port clocking option.

 

 

Use SCTE clocking for the DTE device if the application is using V.35, and

 

 

the DL3800E unit has more than two connected E1 circuits.

 

 

Try inverting DTE Tx clock and/or Rx clock when in v.35/RS-449 or x.21

 

 

modes.

 

 

Make sure the DTE device can handle the set DTE clocking speed.

 

 

 

 

The DTE/NETWORK

Make sure the DTE device can run to a DCE in loopback.

 

Loopback does not work

 

 

 

towards the locally

If configured for SCTE, the DTE device must be able to support SCTE clock.

 

connected DTE device.

If it does not, set the clocking to SCT.

 

 

Make sure that the Transmit or Receive clock is inverted.

 

 

Make sure the DTE device does not need to see RLSD (RECEIVE LINE SIGNAL

 

 

DETECTED) during this loopback. If it does, set RLSD in the DTE

 

 

CONFIGURATION MENU to ASSERT this lead.

 

 

 

 

The DL3800E unit has

Make sure the timing source is set properly.

 

timing and synchronization

 

 

 

problems.

If the clock source is provided by the circuit provider, set XMT PRIMARY

 

 

CLOCK SOURCE to Net, and RCV to the E1 network providing the clocking.

 

 

If the clocking is expected from a specific E1 circuit but the circuit is not in

 

 

service, set RCV PRIMARY CLOCK SOURCE to AUTO.

 

 

If the clock source is not provided by the circuit provider, set XMT PRIMARY

 

 

CLOCK SOURCE to INT and the remote unit XMT PRIMARY CLOCK SOURCE

 

 

to NET, and RCV to AUTO.

 

 

Make sure the proper E1 cables are plugged into the corresponding ports on

 

 

the DL3800E.

 

 

 

 

 

Diagnostics

6-7

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Quick Eagle Networks DL3800E manual Troubleshooting 4