Quick Eagle Networks DL3800E manual Quick Eagle Networks Technical Support, Returning a Unit

QUICK EAGLE NETWORKS TECHNICAL SUPPORT

If you should experience difficulty with the setup and/or operation of your Quick Eagle Networks equipment, the Quick Eagle Networks Technical Support staff can assist you at any time.

Telephone	(408) 745-4200
FAX	(408) 745-4240
E-mail	support@quickeagle.com
Internet	www.quickeagle.com

RETURNING A UNIT

Use the following procedure if you need to return a unit for service or repair,

1.Contact the Quick Eagle Networks Customer Service Department at (408) 745-4200, or via e-mail at era@quickeagle.com, or fax a request to (408) 745-4240 to obtain an ERA (Equipment Return Authorization) number.

2.Package the unit carefully and, before sealing the shipping carton, include any information you can provide about the problems you are currently experiencing with the unit.

3.Attach an address label to the shipping carton. Be sure to include the ERA number:

Customer Service Department

Quick Eagle Networks

217 Humboldt Court

Sunnyvale, CA 94089

ERA # ___________

xx DL3800E Inverse Multiplexer User’s Guide — July 9, 2001