7.6
Troubleshooting
Tips for Avoiding Paper Jams
By carefully selecting print materials and loading them properly,
you should be able to avoid most paper jams. If jams do occur,
follow the steps outlined in “Clearing Paper Jams” starting on page
7.4. If jams occur frequently, make sure that you are following
these preventative tips:
• Follow the procedures in “Loading Paper” on page 1.11 to load
paper properly. Make sure that the adjustable guides are
positioned correctly.
• Do not overload the paper. Up to 100 sheets can be loaded in the
paper bin at a time.
• Envelopes with self-stick adhesives may cause wrinkling,
creasing, or even jams and may even damage your product.
• Fan stacks of labels or transparencies before loading them into
the paper input bin. If jams occur, try feeding one sheet at a time.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper sizes in the paper input bin.
• Use only recommended print media.
• Make sure that the recommended print side is facing up when
loading it in the paper input bin.
• Keep print media stored in a suitable environment.