Symptom

Cause and Solution

 

 

 

• The fax machine sending you the fax may be faulty.

 

• The fax machine sending you a fax may have a dirty scan

 

glass.

The incoming fax has

• A noisy phone line can cause line errors.

blank spaces or you

• Check your product by making a copy.

received a poor-

• The print cartridge may be empty.

quality copy.

 

 

• Haven’t you force the product to print out with any (or

 

both) cartridge not installed? Your product can function

 

with only one or no cartridge installed, but the quality

 

cannot be normal.

 

 

Are some of the words

The fax machine sending you the fax had a temporary

on the incoming fax

document jam.

stretched?

 

 

 

There are lines on the

Check your scan glass for marks, and clean it. See page

copies or documents

6.20.

you send.

 

 

 

The product dials a

The other fax machine may be turned off, out of paper, or

number, but fails to

cannot answer incoming calls. Speak with the other

make a connection

machine operator and ask them to sort out the problem.

with another fax

 

machine.

 

 

 

You cannot store a

There may not be enough memory to store the document. If

the display shows “MEMORY FULL”, delete any documents

document in the

you no longer need from the memory, then restore the

memory.

document.

 

 

 

Blank areas appear at

You may have chosen the wrong paper settings in the user

the bottom of each

option setting. See page 5.42 to choose a proper paper

page or on other

size.

pages, with only a

 

small strip of text

 

printed at the top.

 

 

 

Troubleshooting 7.11

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Samsung SCX-1150F Fax machine sending you the fax may be faulty, Glass, Cannot be normal, Number, but fails to, Memory