Samsung SCX-1150F manual Fixing Problems, Fax Problems

Fixing Problems

Fax Problems

Symptom	Cause and Solution
The product is not	• Unplug the power cord and plug it in again.
working, there is no	• Check that your socket is active.
display and the
buttons are not
working.
	• Check that the phone line is connected properly.
No dial tone.	• Check that the phone socket in the wall by plugging in
	another phone.
The numbers stored in	• Make sure that the numbers are stored in the memory
the memory do not	correctly.
dial correctly.	• Print a Phonebook list. See page 5.39.
The document does	• Make sure that the document is not wrinkled and you are
not feed into the	putting it in correctly. Check the document is the right
product.	size, not too thick or thin.
	• Make sure that the cover is firmly closed.
You cannot receive	• The FAX mode should be selected.
	• Is there paper in the product?
faxes automatically.
	• Check if the display shows ‘MEMORY FULL.’
Your product cannot	Did you hang up the handset of the external telephone
receive faxes	before you pressed any of the Start FAX buttons?
manually.
	• Make sure that the document is loaded face up in the ADF
Your product will not	and face down in the document glass.
	• “TX” should show up on the display.
send anything.
	• Check the other fax machine you are sending to, to see if
	it can receive your fax.
You cannot poll	The fax machine you are polling may be using a poll code.
another machine.

7.10Troubleshooting