Print Quality Problems

Symptom

Cause and Solution

 

 

Light print or fade

• The print cartridge may be running out of ink. Install a

 

new ink cartridge.

 

• The paper may not meet paper specifications (for

 

example, the paper is too moist or too rough). See “Paper

 

Selection” on page 2.2.

 

• If the whole page is light, the print resolution setting is

 

too low. Adjust the print resolution within the printer

 

properties. See page 2.10.

 

• A combination of faded and smeared defects may indicate

 

that the print cartridges need to be cleaned. See

 

“Cleaning Print Cartridges” on page 6.3.

 

 

Splashed dots

• The paper may not meet paper specifications (for

 

example, the paper is too moist or too rough). “Paper

 

Selection” on page 2.2.

 

• The print nozzles may be clogged with ink. See “Cleaning

 

Print Cartridges” on page 6.3.

 

 

White streaks or

• The moisture content of the paper is uneven or the paper

missing dots

has moist spots on its surface. Try a different kind or

 

brand of paper.

 

• Print cartridges may be installed incorrectly. Make sure

 

the print cartridges are installed correctly.

 

• A print cartridge may be empty. Check the contacts of the

 

print cartridge. If there is not any ink in the cartridge,

 

replace it with a new one.

 

• The print media being used may not be acceptable. Use

 

only print media specified in “Paper Selection” on page

 

2.2.

 

• The print head may be aligned incorrectly. Print the

 

alignment pattern to align the print cartridge. See page

 

6.15.

 

 

Blurred or smudged

• You may printing on the wrong side of the paper. Turn the

ink

paper over and print on the other side.

 

• The paper may not meet paper specifications (for

 

example, too moist or too rough). See “Paper Selection”

 

on page 2.2.

 

• Let the ink dry before handling the paper.

 

 

7.16Troubleshooting

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Samsung SCX-1150F manual Print Quality Problems