Symptom | Cause and Solution | |||||||||
|
|
|
|
|
|
|
| |||
Part of the printed | • The page layout is too complex. Simplify the page layout | |||||||||
page is blank. | and remove any unnecessary graphics from the | |||||||||
| document if possible. |
|
|
|
|
|
|
| ||
| • The page orientation setting may be incorrect. Change | |||||||||
| the page orientation in the Printer Properties dialogue | |||||||||
| box. |
|
|
|
|
|
|
| ||
| • The paper size and the software paper size settings do | |||||||||
| not match. Insert the correct paper into the product or | |||||||||
| change the software paper size settings. | |||||||||
| • Scaling may be set to less than 100%. Change the | |||||||||
| Scaling setting in the Printer Properties dialogue box. | |||||||||
| • If using a parallel cable, ensure that it is compliant with | |||||||||
| an |
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
| |||
Your product prints | • The printer cable might not be connected properly. Check | |||||||||
the wrong data, or it | the printer cable connection. |
|
|
|
|
|
|
| ||
prints incorrect | • There may be a problem with the printer driver software. | |||||||||
characters. | ||||||||||
Exit Windows and reboot the computer. Turn the printer | ||||||||||
| ||||||||||
| off and then back on again. |
|
|
|
|
|
|
| ||
| • If using a parallel cable, ensure that it is compliant with | |||||||||
| an |
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
| |||
Printing is too slow. | • You may be using High and Maximum print quality. | |||||||||
| See page 2.10. |
|
|
|
|
|
|
| ||
| • If you are using Windows NT, the Scheduling setting may | |||||||||
| be set incorrectly. From the Start menu, select Settings | |||||||||
| and Printers. Click your printer icon with the right | |||||||||
| mouse button, select Properties, click the Scheduling | |||||||||
| tab. Then, select the desired scheduling setting from the | |||||||||
| available choices. |
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
| |||
When printing using | When the USB mode is set to “FAST”, the communication | |||||||||
the USB connection, | between the product and the computer may be poor. | |||||||||
an error occurs | Change the USB mode to “SLOW”. To do so, take the | |||||||||
repeatedly. | following steps: |
|
|
|
|
|
|
| ||
| 1. Press Setup on the operation panel. You can see | |||||||||
| “1.SYSTEM SETUP” on the bottom line of the display. | |||||||||
| 2. Press Enter. |
|
|
|
|
|
|
| ||
| 3. Press the Scroll buttons ( |
|
| or |
|
| ) until you see | |||
|
|
|
|
| ||||||
| “USB MODE” and then press Enter. | |||||||||
| 4. Press the Scroll buttons ( |
|
|
| or |
|
|
| ) to select “SLOW” | |
|
|
|
|
|
|
| ||||
| and then press Enter to save the selection. | |||||||||
|
|
|
|
|
|
|
|
|
| |
