Colour Printing Problems

Symptom

Cause and Solution

 

 

Your product prints

• The Samsung SCX-1150 Series printer driver may not be

only in black.

selected. Verify that you selected the Samsung SCX-1150

 

Series printer driver.

 

• The colour print cartridge may not be working properly.

 

Print a test page to make sure the ink cartridges are

 

working correctly.

 

• The print nozzles of the colour print cartridge may need to

 

be cleaned. Clean the print cartridges. See page 6.3.

 

• You may be using Black Only in your printer driver.

 

 

Colour prints

• The Samsung SCX-1150 Series printer driver may not be

incorrectly.

selected. Verify that you selected the Samsung SCX-1150

 

Series printer driver.

 

• Print cartridges may be installed in the incorrect holders.

 

Remove each print cartridge that is in an incorrect holder.

 

Check that the ink have not mixed in the cartridges. If this

 

is the case, replace the cartridge with a new one.

 

• Print a test page. If the problem persists, replace the

 

cartridge with new one.

 

• Print nozzles on the colour print head may be clogged.

 

Print a test page to check the status of the nozzles and

 

clean the print cartridge (see page 6.3).

 

 

Colours are missing.

• The colour print cartridge may be not working properly.

 

Print a test page to make sure the ink cartridge is working

 

correctly.

 

• The print head may need to be cleaned. Clean the print

 

cartridges (see page 6.3).

 

 

Colours in a line are

• You may have turned the product off(paused) and then

uneven, or different

on(resumed) during print job. Do not turn the product off

from the previous

and back on during a print job.

lines.

• Set the print quality to High or Maximum in the printer

 

 

driver.

 

• Align the print cartridges. See page 6.15.

 

 

Hue changes.

• Print nozzles on the print head may be clogged. Print a

 

test page to check the status of the nozzles and clean the

 

print cartridge (page 6.3).

 

• The colour print cartridge may be empty. Replace the

 

cartridge with a new one.

 

 

Troubleshooting 7.15

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Samsung SCX-1150F manual Colour Printing Problems