Schneider Electric KVM2116P, KVM2132P Java Applet and Java Client AP, Sun Systems, Mac Systems

The Java Applet and Java Client AP

	Problem	Resolution
	I can't connect to the KVM switch.	1. The latest Java version must be installed on your client computer.
		2. Check if you need to specify the Program port along with the IP
		address. See “Java Client AP Login” on page 21 for details
		3. Close Java reopen it, and try again.
	I have installed the latest Java JRE, but I am	There may be issues with the latest version because it is so new. Try
	having performance and stability problems.	using a Java version that is one or two versions earlier than the latest one.
	After upgrading the firmware, after logging in	Log out. Delete your Java temporary internet files as follows:
	with the Java Applet Viewer or the Java Client	• 1. Open Control Panel > Java.
	AP, the switch appears to still be using the old	• 2. In the Temporary Internet Files section, click Settings.
	firmware version.	• 3. In the Disk Space section, click Delete Files.
		• 4. In the dialog box that comes up, click OK.
	The national language characters that I input	Change the keyboard language of your client computer to English-UK.
	do not appear.	Use the KVM switch's On-Screen Keyboard and set the on-screen
		keyboard to the same language that the other system is using.
	Java performance deteriorates.	Exit the program and start again.
	Pressing the Windows Menu key has no effect.	Java doesn't support the Windows Menu key.
	When I try to add a folder to be mounted as a	In the folder selection entry field, enter the root directory of the folder
	virtual media drive, I can't select the folder.	you want to add. After that, the folders contained under the root directory
	My only choice is Desktop.	will display. You can now navigate to the folder you want.
Sun Systems

	Problem	Resolution
	Video display problems with interface	The display resolution should be set to 1024 x 768 @60Hz:HDB15
	systems(e.g. Sun Blade 1000servers).*	Under Text Mode: Go to OK mode and issue the following command:
		setenv output-device screen:r1024x768x60reset-all
		Under XWindow:
		1.	Open a console and issue the following command:
		m64config -res 1024x768x60
		2.	Log out
		3.	Log in
	Video display problems with interface	The display resolution should be set to 1024 x 768 @ 13W3 60Hz:
	systems(e.g. Sun Ultra servers).*	Under Text Mode: Go to OK mode and issue the following
		command:setenv output-device screen:r1024x768x60reset-all
		Under XWindow:
		1.	Open a console and issue the following command:
		fbconfig -res 1024x768x60
		2.	Log out
		3.	Log in
	* These solutions work for most common Sun	VGA cards. If using them fails to resolve the problem, consult the Sun
	VGA card's manual.
Mac Systems

Problem	Resolution
When I log in to the KVM switch with my	Force close Safari, then reopen it. Don't use the Snapshot feature until
Safari browser, it hangs when I use the	you upgrade to Mac OS 10.4.11 and Safari 3.0.4.
Snapshot feature.

118 KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual