Problems and Solutions, 11-2TROUBLESHOOTING | Sharp FO-1850 instruction

PROBLEMS AND SOLUTIONS

	The power is on, but no	• Make sure that the receiving machine
	transmission takes place.	has printing paper.
		• Make sure that the telephone line cord is
		plugged into the "TEL. LINE" jack, and
		not the "TEL. SET" jack.
		• If the receiving machine is in manual
		mode with no attendant, reception will
		not be possible.
		• If the receiving machine is not a Sharp
		model, make sure it is G3 compatible.
		• Check the display for error messages.
		• Pick up the handset and check for a dial
		tone.

	The power is on, but no reception	• Make sure that the telephone line cord is
	The power is on, but no reception	plugged into the "TEL. LINE" jack, and
	takes place.	plugged into the "TEL. LINE" jack, and
	takes place.	not the "TEL. SET" jack.
		not the "TEL. SET" jack.

	The printing paper does not come	• The printing paper may be jammed. See
	The printing paper does not come	"Clearing Jammed Printing Paper" in this
	out.	"Clearing Jammed Printing Paper" in this
	out.	chapter.
		chapter.
		• Make sure that the printing paper is
		properly loaded in your machine.
		• Make sure the power is on.

	The printing paper comes out blank	• Make sure that the document is loaded
	The printing paper comes out blank	properly in the feeder of the transmitting
	when you try to receive a document.	machine. Make a copy to confirm the
		printing ability of your machine.

		• Ask the other party to send higher
	The received document is faint.	contrast documents. If the contrast is still
	The received document is faint.	too low, your fax may have a problem.
		too low, your fax may have a problem.
		Make a copy to check it.

	Received images are distorted.	• Noise on the telephone line may cause
	Received images are distorted.	distortion. Have the other party try
		sending the document again.
		• Make a copy of another document on
		your fax. If the copy is also distorted,
		your fax may have a problem.

11-2TROUBLESHOOTING

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Sharp FO-1850, FO-1650 operation manual Problems and Solutions, 11-2TROUBLESHOOTING, Not the TEL. SET jack

Contents

FO-1650 FO-1850 Facsimile For Your Records Introduction Introduction Important safety information Table of Contents Table of Contents Installation Unpacking ChecklistPoints to keep in mind when setting up Installation Installing the Imaging Film Installing the Imaging Film Installing the Imaging Film When to replace the imaging film Extension Telephone ConnectionsAC outlet Wall jack ConnectionsHandset Attachments Loading Printing Paper Loading Printing Paper Initial Settings Setup GuideRequired settings Settings which may be necessary Look AT the Operation Panel Look AT the Operation Panel Entering Your Name and FAX Number Play. Max. of 24 charactersExample Sharp Press the Start key and then Entering Letters for Names Symbol list Entering Letters for NamesExample Step Press these keys Display Setting the Date and Time Setting the reception mode FO-1850 only Selecting the receiving unit Answering Machine SET-UP About the answering machine Answering Machine SET-UP Recording an outgoing message To listen to or erase an outgoing message Programming a passcode Press the keys shown at left. T.A.D Fax reception in boxes Setting ICM time Fax reception on TAD failure Calling Party Control detection Distinctive ringing in FAX mode Distinctive Ringing Distinctive ringing in TAD mode Distinctive Ringing TAD mode on, or 2 to turn it off Storing Numbers for Automatic Dialing Storing numbers Storing Numbers for Automatic Dialing Clearing numbers Making changes Storing Numbers in Group Keys Volume Adjustment SpeakerHandset Ringer Size and weight FAX OperationsSending Documents Transmittable documents Sending Documents Loading the document Optional transmission settings ResolutionSetting the resolution and contrast Contrast Cover Sheet Function Batch Page Numbering Dialing and transmission Normal Dialing Direct Keypad Dialing Enter the number of the receiving maChine by pressing the number keys Receiving machine shown is correct Rapid Key Dialing Speed Dialing Using the HOLD/SEARCH key Then the 1 key Automatic redialing Using the Redial keyRedialing Using FAX mode Using TEL modeReceiving Documents Receiving documents on your fax machine Receiving Documents Receiving documents on an extension phone Reception Ratio Optional reception settings1 Print PC reception only for FO-1850 Using the Answering Machine Using the Answering MachineOperating the Answering Machine Activating the answering machine Operating the Answering Machine Recording messages To record a Using the REC/MEMO keyErasing received messages Date and time of ICMs Recording phone conversations To Remote Operations Remote code number Remote Operations Toll Saver Retrieving your messages Remote Operations Comments Recording a new outgoing message Changing the fax reception modeOther remote operations Recording a new transfer message Turning the Transfer function on or offChanging the transfer telephone number Recording a Memo Programming the transfer number Other FunctionsTransfer function Turning the Transfer function on and off Other FunctionsRecording the transfer message Override Ringing Programming the override code Overriding the answering machine Making Copies Making Copies Press 1 Multi Copy if you don’t Copy Cut-off Making Copies Making Telephone Calls Making Telephone Calls Redial Hold Special Functions Caller IDHow Caller ID operates Display messages ING Calls will appear in the display Caller IDViewing the caller list To delete calls from the caller list Priority Call Direct Call Preventing voice callsEnter the phone number, including Area code, by pressing the number keys Anti Junk FAX Digits Memory Sending documents from memory Substitute reception into memory MemoryIf the memory becomes full Broadcasting Broadcasting using a Group Key Broadcasting Polling others Setting the polling keyPolling Mode will appear in the display PollingBeing polled Polling Standby Polling Security Storing and clearing fax numbers for polling permission Timer Operations Setting a timer operation Ceiving fax machine Timer OperationsTo cancel an operation Entering and Using Programs Initial procedure Entering and Using Programs Transmission Polling Broadcasting Clearing a Program KeyCeiving machines Example Using a Program Key To cancel a programmed timer operation Setting a reminder Reminder FunctionTer his or her telephone or fax number Minder is for you Reminder Function When the selected time arrivesTo check or cancel a reminder message Connecting your fax to your computer Setting your fax to PC ModePC Link Function Modem PC Link Function Receiving documents in PC ModeUsing your fax as a scanner Using your fax as a printer Optional Settings Accessing the settingsSettings Optional Settings Setting 8 Dial Mode Setting 12 Polling Setting 13 Caller ID Optional Settings Printing OUT Reports and Lists Printing out a listActivity Report Printing OUT Reports and Lists Fail a power failure occurred JAM a problem with the fax paper or document occurredCancel Transmission was cancelled because the Stop key was COM.E-0 to COM.E-7 a telephone line error prevented Reception errors Timer list Passcode List Telephone Number List Options Setting List Anti Junk Number List D. Program List Message List Program and Group List Caller ID List Print Set List Transaction Report Maintenance HousingMaintenance Reading glass and rollers Fax print head TROUBLESHOOTING11-1 TroubleshootingProblems and Solutions Not the TEL. SET jack Problems and Solutions11-2TROUBLESHOOTING Display messages Messages and SignalsTROUBLESHOOTING11-3 11-4TROUBLESHOOTING Messages and SignalsAudible signals TROUBLESHOOTING11-5 Clearing Paper JamsClearing a jammed document Clearing jammed printing paper 11-6TROUBLESHOOTING Clearing Paper Jams Specifications Memory size Specifications Specifications Material Safety Data Sheet Sharp Physical Chemical Characteristics FCC Regulatory Information FCC Regulatory InformationFCC regulatory information Remote Operation Card Remote Commands Quick Reference Guide Quick Reference Guide Storing & Clearing Numbers for Automatic Dialing Programming a passcode Deleting Messages TAD Settings Function key menu Quick-v Index Index Warranty Notice Sharp Electronics Corporation