DTMF | Function performed | Notes |
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<flash>5 | Disconnects current caller and | Action performed after putting a caller on Hold | |||
| reconnects immediately to the last | and dialing an intended destination. | |||
| caller put on hold. |
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Call Parking Spots - 10 in total for the | Press 'flash' to place a call on hold, then assign | ||||
| entire system. | a parking spot (park orbit) | |||
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510 | Auto Park a call | Press ‘flash’, then | 510 to place a caller in | ||
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| the next available parking spot (park orbit). | |||
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Parked Call Retrieval | Direct dial | ||||
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| up a parked call. |
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<flash>6 | Conference Call for 3 parties. |
Press 'flash' to put the first caller on hold, dial another extension or external number, then press 'flash' 6.
61 | Enables 'Do Not Disturb' at the | Direct Dial | 61 at a local extension. User will | ||
current extension | hear confirmation. Reminder is played | ||||
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| every time the extension is picked up. | |||
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60 | Disables 'Do Not Disturb' at the | Direct Dial | 60 at a local extension. User will | ||
| current extension. | hear confirmation. | 62 toggles DND on/off. | ||
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7 + 1xx | Call Pick up - Extension Specific | Direct dial from dial tone to pick up a call | |||
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| ringing at another extension at anytime includ- | |||
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| ing after the Auto Attendant answers. | |||
<flash>7 | Hold Retrieve - used for retrieving any | Direct dial from dial tone or by pressing ‘flash’ | |||
| calls placed on hold at that extension. | then 7 to cycle through on a first in / first out | |||
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| basis. |
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80 | Accesses Same Line Connect when | Put the caller on Hold, dial 80, and then dial | |||
| transferring an outside caller to | the outside number. Hang up to complete the | |||
| another outside number. | transfer. Can only be used when the line has | |||
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| (Centrex/Plexar) service. | |||
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Line Hunt Groups used to access a | |
| line. |
Direct dial from dial tone.
8 | Play music source through PA output | Direct dial from dial tone to toggle on or off |
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| music through the PA port. Useful for office |
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| background music. |
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9 | Call Pick up | Direct dial from dial tone to pick up a call |
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| ringing at any other extension. |
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| Enters command mode | Direct dial | at a Local Extension |
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If you have Direct Line Access enabled at your Local Extension, then you must first press ‘flash’ before using most of the functions listed.
