Central Office
Your local telephone company or public exchange network.
Conference Call
Connecting three or more parties together for one conversation.
Centrex/Plexar
Central Office Exchange Service. A type of PBX service offered by the telephone company on a ‘pay per service’ basis. All call switching occurs at a local telephone station instead of a company's premises.
CNG
A ‘chirping’ tone emitted by fax modems and most fax machines to initiate contact with another fax machine/modem.
COM Port
Communications Port. Internal virtual pathways used to transmit data to and from a PC's exterior Serial Port and software running on the PC. The majority of PCs have four Com Ports: COM1, COM2, COM3, and COM4. Most software programs gain access to the Com Ports via system interrupts (IRQs) and only two IRQs are reserved for the four ports. If you have two devices using Com Ports that share an IRQ, you cannot use the devices simultaneously. Typically, COM1 and COM3 use IRQ4, while COM2 and COM4 use IRQ3.
Communications Software
Software that makes it possible to send and receive data over telephone lines via modems.
Computer Telephony Integration
Refers to systems that enable a computer to act as a call center, accepting incoming calls and routing them to the appropriate device or person. Today's CTI systems, like TalkSwitch, are quite sophisticated and can handle all sorts of incoming and outgoing communications, including phone calls, faxes, and Internet messages.
Configuration
The way a system is setup. For TalkSwitch the configuration is the collection of values or options you have chosen for each of TalkSwitch’s features. Together, the settings for each of these features (The configuration) determine what TalkSwitch will do. TalkSwitch can be configured using the Configuration software or Telephone Keypad Commands.
Connector
The part of a cable that plugs into a port or interface to connect one device to another. Most connectors are either male or female.
CTI
Computer Telephony Integration.
Dialtone
A tone used by the telephone company to indicate to the user that the line is ‘free’ and available for making calls.
Dial Up Networking
A component in Microsoft Windows that enables you to connect your computer to a network via a modem.
Digit
Any whole number from 0 to 9. The numbers on your telephone keypad can also be referred to as digits.
Distinctive Ring
The ability to have more than one telephone number that callers can dial to reach the same telephone line. Each Distinctive Ring number has a distinctive ring cadence or ring sequence. TalkSwitch recognizes Distinctive Ring 1 as 2 short rings. Distinctive Ring 2 is
