3.7Out of the Office — Making Calls with Call Back and Call Bridge

Working together, Call Back and Call Bridge act as your personal long distance operator. Whether you are across town or around the world, these two features allow you to place calls from your home/office telephone line(s).

3.7.1 Using Call Bridge

Call Bridge allows you to place calls using your office telephone lines when you are not in the office. You can make a direct call to TalkSwitch, access a telephone line connected to TalkSwitch and enter the number you want to dial. This is especially useful when you are out of the office with your cell phone and need to dial a long distance number. To avoid the inflated long distance cell rates all you need to do is make the local call to TalkSwitch to access Call Bridge, then make the long distance call — accessing your office savings plan.

How to use Call Bridge:

Dial into one of TalkSwitch's Lines (Main or Distinctive Ring). When the Auto Attendant answers, select a Hunt Group (81-88 or 9) or Same Line Connect (80). You will then be asked to supply your Account password to receive dial tone. If you are using Same Line Connect 80, and the line you are on supports the 3-Way Calling/Conference service, you will be prompted to enter the phone number.

When you have completed your call or if the telephone number dialed was busy, you can do one of the following:

A)Make another call: Press . TalkSwitch will disconnect you from the call in progress and you can dial another number or redial the same number.

B)Activate the Auto Attendant: Press . TalkSwitch will end the Call Bridge session and activate the Auto Attendant. Once the Auto Attendant message begins playing, you have the following options:

Dial (and enter a password if applicable) to enter Command Mode.

Dial '6' to change/enter Call Back settings.

Dial one of your extension numbers (Local, Remote or Ring Group). This option allows you to use Call Back to contact someone in your office, check your voicemail, etc.

C)End the Call Bridge Session: Simply Hang up. This will end your Call Bridge session and disconnect you from TalkSwitch. If you want to guarantee that TalkSwitch disconnects at the end of a Call Bridge session,

dial , then hang up.

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Talkswitch CTTS001021001 manual Using Call Bridge, How to use Call Bridge