Manuals / Talkswitch / Communications / Telephone Accessories

Talkswitch CTTS001021001 manual E R G U I D E

Models: CTTS001021001

1 129

Download 129 pages 39.44 Kb

Troubleshooting Specs Install Connecting TalkSwitch to a PC Warranty 2Configuring TalkSwitch Global Settings How to Safety Precautions Service

Page 1

U S E R G U I D E

TA L K S W I TC H 2 4 - C A v 3 . 2 1

Page 1 Page 2

Image 1

Talkswitch CTTS001021001 manual E R G U I D E

Page 1 Page 2

Related pages Error messages 2 menu Alarm for Honeywell EN2H-0221GE51 R0808 10-2-3.Check Code List Outdoor for Toshiba RAV-SM1403DT-A

Contents

E R G U I D E Copyright Information Table of Contents Page Glossary Page What’s included with TalkSwitch 1Installing TalkSwitch LED light State Description Front Panel Descriptions Back Panel Descriptions TalkSwitchL1/L2 jack. Use a surge protector if you live in an Area prone to lightning strikes Serial Attaching phones to TalkSwitch extension jacks To Attach a Two-line Telephone Connecting Devices to the Music and PA JacksTo Attach an Internal or External Modem Connecting TalkSwitch to a PC Installing the TalkSwitch Configuration Software 2Configuring TalkSwitch Running the TalkSwitch software Configuration Saves the current configuration to TalkSwitch Launches your browser and directs you to our support site System Information Phone numbers section Calibration section Telephone company services section Line Hunt Groups Fax Information Local Extensions Remote Extensions Remote phone number Different uses for Extension Ring Groups Choose how you want the phones to ring for the Ring Group On-hold/ Ringback Voicemail Play announcements go to auto attendant perform no action Remote Extension Voicemail Configuring TalkSwitch If caller presses ‘0’ Message Waiting Light General Voicemail Load Greeting Dial notification phone number… Global Settings Automatically remove blank and short messages Call Handling Auto Attendant Recording Auto Attendants from an out-of-office phone Recording Auto Attendant messages using touch tone commands At the Auto Attendant, perform the following actions section If a fax call is detected Utilities for Auto Attendants View Auto Attendant Memory Usage Ring extensions only no Auto Attendant is played Configuring TalkSwitch Local Extensions Call Cascade Configuring TalkSwitch Remote Extensions Call Cascade Configuring TalkSwitch Extension Ring Groups Call Cascade Call Back/Call Bridge Here is how it works Configuring TalkSwitch Auto Call Back Number used to trigger Auto Call Back TalkSwitch User Guide Prompted Call Back Use dialing prefix with Call Back number Allow Call Bridge Call Bridge Line Controls Options Transferring from a Home phone Transferring a caller to a Local Extension Remote Transfer Transfer and clear Caller in queue reminder Internal Caller ID options Troubleshooting Double Flash time Troubleshooting Advanced Line CPC/ Disconnect Clear Page 3Using TalkSwitch Receiving calls at a Local Extension Receiving calls without the Auto AttendantPlacing ‘out-of-office’ calls from a Local Extension Transferring calls Placing calls on Hold at a Local ExtensionCall Pick Up/Call Grab To Place calls on hold From a Local Extension to any outside telephone number Call Park Parking and retrieving callers Call Queue/ACD Queuing and retrieving callers Using the TalkSwitch Call Waiting feature TalkSwitch Local Extensions and 1 outside caller Conference calling with TalkSwitch Transferring calls on parallel connected phones Using Phones connected in parallel to TalkSwitch To have your modem access a specific line using a Hunt Group Modems and telephone line access Screening options for forwarded calls Transferring calls from a Remote ExtensionTransferring calls Forwarding calls with screening Using the TalkSwitch Voicemail System Activating Voice mailboxes Retrieving Messages/Accessing a Voice mailbox Listen to messages press Music-on-Hold Pager and Cell Phone notification Manual Mode Switching Mode Switching OptionsAutomatic Mode Switching using the Time Scheduler Music-on-Hold and Call Forwarding to Remote Extensions How to use Call Bridge Using Call Bridge Activating Call Back Using Call Back Accepting the Call Back Upgrading the TalkSwitch Software and Firmware Step #1 Check current version TalkSwitch User Guide Appendices Appendix D Safety Precautions and Regulatory InformationPage Appendix a Help & Troubleshooting TalkSwitch User Guide Problems that may occur during Configuration Auto Attendant Music-on-Hold Answering and Fax Machines Other Possible Local Extension Problems Problem One of the Local Extensions telephones does not ring Page Appendices Call Hold and Flash What does Single and Double Flash do? When would you use double flash?Page Appendix C Quick Commands and Dtmf Functions Dtmf descriptions dialed from a Local Extension Line Dtmf descriptions dialed at the Auto Attendant message Safety Precautions FCC and IC Warnings Appendices 107 Service Appendix E TalkSwitch One-Year Warranty Warranty Service Appendices 111 Page Appendix F Return Policy Page REN Appendix G Specifications Acta TIA/EIA/IS-968A Appendix H TalkSwitch and Power Interruptions Page Glossary 119 Glossary 120 TalkSwitch User Guide Glossary 121 122 TalkSwitch User Guide Glossary 123

Top Page Image Contents