2.3.5.2 Transfer Options
This section deals with actions TalkSwitch makes when calls are transferred manually.
Transferring a caller to a Local Extension:
When performing this action, in the case of the extension not answering or being busy, you have the choice of TalkSwitch either ringing back the extension that transferred the call or performing the “no answer” or “busy” action of the extension that the call was intended for.
You also have the choice to adjust this setting for both the Remote Extensions and Extension Ring Groups. Any changes made in this section affect the entire system.
Transferring from a Home phone:
You can transfer a call from a phone connected in parallel to one of the incoming TalkSwitch lines (Home phone) to a Local or Remote Extension, Extension Ring Group, an Announcement, or a Voice mailbox. This section allows you to choose which transfer prefix you would like to use to perform the action. The transfer prefix ‘wakes up’ TalkSwitch and can be considered the equivalent of the Flash or
Link action at a Local Extension. By default the prefix is .
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