When ‘play caller’s name first’ is configured in the ‘Answer at ext.’ Call Cascade option, TalkSwitch plays a
choice of accepting the forwarded call by pressing 
on your telephone keypad or, 
or hanging up.
When either screening option is used, and you have music on hold enabled and you are not using the
If a forwarded call is not answered or the line is busy, TalkSwitch will perform the following based upon how the call was originally forwarded:
If the call was automatically forwarded: the call will follow the Remote Extension’s ‘No answer at ext.’ or ‘Busy at extension’ Call Cascade action.
If the call was manually forwarded: The call will follow the Remote Extension’s ‘No answer at ext.’ or ‘Busy at extension’ Call Cascade action. This action can be changed to ring the extension back who performed the transfer in the Options>Manual Transfer tab.
If the call was conditionally forwarded: The call will follow the following Call Cascade action in the ‘No answer at ext.’ or 'Busy at extension' for the original extension chosen.
3.4Using the TalkSwitch Voicemail System
Your TalkSwitch system comes with 30 minutes of voicemail recording capacity shared with Auto Attendant greetings. This capacity can be increased with the addition of TalkSwitch memory cards. You can add another 1/2, 1, 2 or 4.5 more hours of storage. Contact your reseller to purchase memory cards. When a TalkSwitch memory card is inserted in the memory slot, the system will automatically configure the card within 20 seconds to make it fully functional.
3.0 | Using TalkSwitch |
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