Talkswitch CTTS001021001 manual Utilities for Auto Attendants

Utilities for Auto Attendants:

Record Instructions

Selecting this button displays a dialog box showing the instructions on how to record and playback an Auto Attendant using a telephone. No adjustments are required for the recording volume as TalkSwitch automatically adjusts the recording volume for optimal recordings. If you find that the playback of your Auto Attendant messages are too low, you can adjust the playback volume on the Audio Controls page located under ‘Options’.

Load Auto Attendant

Selecting this button displays a dialog box with instructions on how to load an Auto Attendant using a pre-recorded wav file. If you want to have Auto Attendants professionally recorded, make sure you specify that the files need to be 8KHz, 8bit, mono, and saved as a mu-law format wav file.

Erase Instructions

Selecting this button displays a dialog box showing the instructions on how to erase an Auto Attendant using a telephone. It is a good idea to erase any unused Auto Attendants since they share the same memory as voicemail.

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TalkSwitch User Guide