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In the “Telephone company services” section:
Select any of the Telephone Company Services that you currently have for each line. The following is an explanation of each service and the impact of selecting each option with respect to how TalkSwitch handles calls. For definitions and details on how to use these features with TalkSwitch, see Appendix B.
TalkSwitch can work with either service to forward calls to Remote Extensions or other external phone numbers while using the same line (Same Line Connect). You can also use this service as an option for bridging calls to external numbers when calling into TalkSwitch from the outside. If you find that you are having difficulties with line levels when forwarding calls to Remote Extensions or using Call Bridge, you should use
Transfer and Clear (Centrex/Plexar transfer):
TalkSwitch can clear the line after forwarding a call to a Remote Extension if your telephone line supports this feature. If you enable this feature without actually having the service, callers will be disconnected after the call is forwarded to the Remote Extension.
Call Waiting:
Check this box if you have Call Waiting service on the current line. It is recommended that you remove this service from your line(s) since there is no way for TalkSwitch to handle a second call on the same line while it is handling the first call. You may want to instead consider adding the Hunt/Rollover service to your lines.
Caller ID:
Check this box if the current line provides Caller ID information. TalkSwitch will pass along the Caller ID information to selected extensions. Also, TalkSwitch can use the time information provided by Caller ID to update TalkSwitch’s internal clock. (see section 2.3.5.4).
Telephone Company Voicemail:
Check this box if you are subscribed to a Telephone Company Voicemail service.
Hunt/Rollover/Busy Forwarding:
Check this box if the current line is associated with a Line Hunt or Line Rollover service from the Telephone Company. In general, any lines that belong to a Hunt/Rollover group should be configured to handle calls the same way.
In the “Calibration” section:
After you have configured the lines, it is recommended that you calibrate the lines. Completing this procedure optimizes your telephone line volume levels for the Call Bridge and Call Forwarding (with Remote Extensions) features.
TalkSwitch User Guide
