Talkswitch CTTS001021001 manual Call Handling

2.3.3Call Handling

2.3.3.1 Modes

The use of Modes allows you to run different call handling configurations at different times. For example, you may want calls handled one way during business hours and another way for non-business hours. Modes can be switched either manually or automatically with the use of Automatic Mode Switching.

Name the modes if desired. The labels will be displayed elsewhere in the configuration software whenever modes are used.

To use the Automatic Mode Switching feature, you must first activate it by clicking ‘Use Automatic Mode Switching’. Next, set the start times for each mode. If you want TalkSwitch to change modes more than twice in one day, you can activate up to two extra mode changes for that day.

If you do not want to use Automatic Mode Switching, you can still switch modes manually in the software or through any telephone using touch tone commands. Enter command mode by dialing then your password if required. Next, dial any of the following commands followed by to confirm.

31Changes TalkSwitch to mode 1

32Changes TalkSwitch to mode 2

30 TalkSwitch tells you what mode it currently is using

2.0 Configuring TalkSwitch

33