2.3.3.2 Auto Attendant

The purpose of the Auto Attendant is to greet callers and instruct them as to which number(s) they should press on their telephone keypad to reach a particular extension, person, message, or department. Callers can also directly dial Local Extensions (1xx), Remote Extensions (2xx), Extension Ring Groups (300-309), Voicemail (both leave messages and access messages), access Call Back, access Call Bridge and enter Command mode for making changes to the system configuration.

*400 series mailboxes can be dialed at the Auto Attendant without having to press first. This can be useful for providing ‘virtual’ extensions associated to a mailbox for telecommuters or other part-time staff.

A total of 9 different Auto Attendants can be recorded or loaded with a combined total time of 30 minutes (shared with voicemail, but can be expanded using TalkSwitch Memory cards). You do not have to use or record all 9 Auto Attendants.

The Auto Attendants can be recorded from any Local Extension or remotely using touch tone commands.

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Talkswitch CTTS001021001 manual Auto Attendant