Appendix F — Return Policy
Products purchased from a reseller:
Check with your reseller on the specific details regarding their return policy.
Products purchased directly from TalkSwitch:
Contact TalkSwitch, a division of Centrepoint Technologies Inc. (“TalkSwitch”) for details regarding the return policy. TalkSwitch will provide you with a Return Merchandise Authorization (RMA) number and all the necessary instructions for returning the product.
TalkSwitch will not accept product returns outside of its return policy.
If the product is being shipped from outside of Canada, the following statement must be included on the package. 'Canadian Goods Being Returned to Canada'.
Failure to obtain an RMA number from TalkSwitch and include the necessary information will result in the package being refused.
Important: The TalkSwitch Return Policy applies only for products purchased directly from TalkSwitch. The Return Policy for products purchased from an authorized TalkSwitch dealer is determined by the dealer (the retail outlet where the product was purchased). Please contact your retailer for information regarding their return policy; do not return the product directly to TalkSwitch
For information regarding product servicing, please refer to the TalkSwitch One Year Limited Warranty.
Appendices
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