3.4.1 Activating Voice mailboxes
A Voice mailbox is activated from the TalkSwitch configuration software. There are 3 series of Voice mailboxes that can be activated in the Voicemail section of the configuration:
Local Extension mailboxes:
These mailboxes are generally associated to the Local Extensions. By default, all Local Extensions are activated with their respective mailbox.
Remote Extension mailboxes:
The Remote mailboxes are associated with the Remote Extensions. If you activate a Remote Extension and want a voice mailbox associated with that extension, you can activate that mailbox in the Voicemail tab.
General mailboxes:
These mailboxes are activated in the Voicemail tab. They are not associated to any particular extension.
If you want inbound calls to go straight to a voice mailbox after x number of rings, then you need to program an Auto Attendant to answer first, then provide a fall through to voicemail. See section 2.3.3.3 for an example of this configuration.
Callers can reach voicemail or announcements via the Auto Attendant, Call Cascade, or transferred from a Local Extension. If an employee wants to leave a message in a
particular mailbox, they can pick up a Local Extension and dial 
+ <mailbox
number>. To transfer a caller to voicemail, press ‘flash’ then 
+ <mailbox number>.
When a caller presses 
after leaving a message or 2 minutes has elapsed (timeout period), TalkSwitch will play a prompt asking the caller if they wish to keep the message, listen to the message or record a new message.
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3.4.2 Retrieving Messages/Accessing a Voice mailbox
When a new message is left at a Local Extension mailbox, TalkSwitch will play stutter dial tone to that extension when the handset is picked up. It can also light up the message waiting light on a phone if it supports FSK Message Waiting Indicator.
To access a mailbox to retrieve messages or change mailbox options, dial 
from a Local Extension or 
+<mailbox number> from a Local Extension or at the Auto Attendant if dialing from an outside location. Employees can also transfer
other employees to access voicemail by pressing ‘flash’ then dialing 
+ <mailbox number>. If you have Direct Line Access enabled, be sure to press ‘flash’ before accessing your mailbox.
