In essence this saves you the hassle of having to always enter the same prefix every time you want to set up an Auto Call Back phone number.
Number used to trigger Auto Call Back:
Select the line/phone number when out of the office that you will be dialing to trigger this Auto Call Back. TalkSwitch will initiate the Call Back using the same line you initially called. You can make configuration changes to this Auto Call Back by dialing into this phone number only.
Use Password on Call Back:
This option is designed to give you security and to restrict who can use this particular Call Back number. Simply fill in a 4 to 8 digit password for the Call Back. When TalkSwitch calls you back, you will be prompted to input the password to accept Call Back to access Call Bridge or any TalkSwitch extension.
Use Announced Message:
This option is recommended if the number TalkSwitch will be calling back corresponds to a hotel or a location where somebody else will be answering the call. The Announced Message option allows you to record a message that will be played when the call is initially answered during a Call Back. For example, you may want to say “Please transfer this call to Bob in room 307”. When the hotel receptionist gets the Call Back and hears this message, they will know to transfer the call to your room.
The Announced Message can be recorded using an extension handset or remotely when you access Call Back from the Auto Attendant. The Record message button gives the instructions to record the message. They are as follows:
Pick up a telephone handset connected to the TalkSwitch and use the following keypad commands to record the specific Auto Call Back Announced Message:
1)Press to enter command mode. If required, enter the password.
2)Next, enter the appropriate command as listed below.
After each command, press to confirm the entry.
Auto Call Back | Recording | Playback |
1 | 61 | 71 |
2 | 62 | 72 |
3 | 63 | 73 |
4 | 64 | 74 |
2.0 | Configuring TalkSwitch |
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