Use dialing prefix with Call Back number:

If you usually have to dial the same prefix when using Prompted Call Back (for example a long distance calling card number), you may want to enable ‘Use dialing prefix with Call Back number’. Enter the dialing prefix including any required pauses or feature keys such as * or #. The corresponding key for inserting a 2-second pause is the comma. For example, if you want to disable Call Waiting and want to dial a long distance prefix before dialing the long distance number you could enter the following:

*70,1010555,, This corresponds to 70 for disabling the Call Waiting feature, a 2 second pause to wait for the new dialtone, then 1010555 for the long distance prefix, and a 4 second pause to wait for the new dialtone before dialing the actual long distance phone number.

In essence this saves you the hassle of having to always enter the same prefix every time you want to set up a Prompted Call Back phone number.

When entering a Call Back phone number using a telephone, you can enter special

characters using a special prefix. The default prefix is the key. To enter a in a

dialing string you will need to dial , for a 2 second pause dial 0, and for a

, dial . When you have completed the entire dial string you need to dial .

Use password on Call Back:

This option is designed to give you security and to restrict who can use Prompted Call Back. Simply fill in a 4 to 8 digit password and when TalkSwitch calls you back, you will be prompted to input the password to accept Call Back to access Call Bridge or any TalkSwitch extension.

Use Announced message:

As was described in the Auto Call Back section, this option is recommended if the number TalkSwitch will be calling back corresponds to a hotel or a location where somebody else will be answering the call. The Announced message option allows you to record a message that will be played when the call is initially answered during a Call Back. For example, you may want to say “Please transfer this call to Bob in room 307”. When the hotel receptionist gets the call and hears this message, they will know to transfer the call to Bob’s room.

The Announced Message can be recorded using an extension handset or remotely when you access Call Back from the Auto Attendant. The Record message button gives the instructions to record the message. They are as follows:

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TalkSwitch User Guide

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Talkswitch CTTS001021001 manual Use dialing prefix with Call Back number