Talkswitch CTTS001021001 manual Troubleshooting

2.3.5.4 Troubleshooting

The following controls should not be changed unless you are familiar with the effect they will have on TalkSwitch’s operation. If your system does not appear to be functioning properly, please contact your reseller for assistance.

Flash Lengths

Accepted Flash Length:

These options control the allowable Flash length from a Local Extension that TalkSwitch will consider to be an intentional Flash. The range can be adjust- ed to accept anything from 50ms to 1 second. The default range for accept- ing a Flash signal at a Local Extension is between 200 ms and 800 ms. Most phones emit a 500 ms Flash signal when the ‘Flash’ or ‘Link’ button is pressed.

Transmitted Flash Length:

This option controls the transmitted Flash length from TalkSwitch to the Telephone Company lines. TalkSwitch emits a Flash when forwarding or bridging calls using the 3-Way Calling/Conference or Centrex Transfer serv- ice, or when transferring calls through an existing PBX system. The value can be adjusted from 50 ms to 900 ms. The default setting is 400 ms. If you notice that you are having problems with any of the TalkSwitch features that use 3-way calling, you may want to experiment with this value.

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TalkSwitch User Guide