Toshiba GA-1040 specs

66-7 Troubleshooting

Cannot connect to GA-1040 with the Fiery utilities

If clients cannot connect to the GA-1040 with the Fiery utilities, check the following:

•GA-1040 Setup—the appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address, etc.; for IPX, a correct frame type setting), and you must have published the Print queue.

Verify that in IPX/SPX Setup the IPX network protocol has bound to all the frame types in use by the NetWare servers that handle GA-1040 print jobs. You can check these settings quickly by printing a Setting List.

•On the client workstation—the appropriate network protocol(s) must be loaded, and your Windows folder should contain a conﬁgured Eﬁnl.ini ﬁle.

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Toshiba manual Cannot connect to GA-1040 with the Fiery utilities

Contents

Operators Manual Page Toshiba GA-1040 Page Part Number Avis de Conformation Classe a de l’Industrie Canada Proprietary Rights General Contents Protocol Setup Viii Contents Port SetupEmulation PCL Setup Starting TopAccess for Administrator Network Setup Ix Contents Printer Setup optionsAccessing Setup Server Setup Exiting Setup Printing the Conﬁguration Contents Printer SetupGA-1040 on a NetWare 5.x network with Ndps GA-1040 on a NetWare 3.x or 4.x network Xi About this manual IntroductionAbout this manual Xii Introduction About the documentationOrganization Xiii About the documentation Page 11-1 GA-1040 on the network GA-1040 on the network Stages of installation on the network GA-1040 Setup Summary of GA-1040 network installation Quick path to installation Mac OS environment with AppleTalk Key to setup Getting Started Windows computers in a Novell environment Windows NT Server environment Windows NT Server GA-1040 Setup Chapter Windows NT client GA-1040 Setup Chapter Windows computer Windows computers using Windows SMB printing Parallel input GA-1040 parallel port connection See Chapters 2 through 4 for details Network should already be installed and operationalBefore you begin Ethernet cable connection Back view with GA-1040 installed Parallel cable connection About GA-1040 Setup About GA-1040 Setup Setting up the GA-1040 GA-1040 Setup from the Touch Panel Display 22-3 GA-1040 Setup from the Touch Panel Display Accessing Setup optionsGA-1040 Control Panel Make sure the GA-1040 is not receiving a print jobPage Enter the administrator password, if one has been set Entering Setup information22-5 GA-1040 Setup from the Touch Panel Display Press Admin Information entry options For more information, see Administrative functions on TopAccess Setup optionsUse this option to give the GA-1040 a name Server Name Specify how long a private job will be stored on the copier Print Default optionsUse this option to print a banner page before each job Copies This option deﬁnes where to place holes for punched paperPaper Paper Source Duplex DestinationImage Specify the destination for printed output Ethernet Setup Port SetupParallel Setup Ethernet Speed Auto/10 Mbps/100 Mbps Auto Ignore EOF Yes/No Yes Protocol SetupProtocol Setup Time Out 300 Ethernet TCP/IP SetupEnable TCP/IP Enable/Disable Enable Select protocol Auto/DHCP/BOOTP/RARP Dhcp Protocol Setup Enable Auto IP Enable/Disable EnableIP Address Subnet Mask NetWare Setup IPX/SPX SetupBindery Setup options Gateway NDS Setup options Enter your print server password Enter the Print Server password AppleTalk SetupDefault value appears in square brackets Emulation PCL Setup Emulation Auto/PCL/PS Auto Select PCL Setup Font Setup Symbol SetLength Margin Set the default left margin PS SetupPS Setup Left 5mm or 0.20in Print PS Error Yes/No No Printing GA-1040 system pages Setting up the GA-1040 Convert Paper Size No LT-A4 A4-LT No Administrative functions Press Set Changing the GA-1040 passwordBe sure to keep track of the password Chapter Starting TopAccess for Administrator Saving Setup information TopAccess Setup Setting up the GA-1040 from TopAccess Job Log SetupLanguage Setup Port Setup Network Setup optionsSupport Parallel Port TCP/IP Setup IPX/SPX Setup NetWare Setup AppleTalk Setup Windows Printing Other Setup options LPD Setup Printer Setup optionsPort 9100 Setup IP Address-Enter the IP address of the Wins Name Server PCL Setup Printer Setup PS Setup options Queue Printing GA-1040 system pages Choose OK when you have ﬁnished New password remains in effect until you change it again Pre-set TopAccess WebLink destination can be changed Changing the TopAccess weblink Restoring the GA-1040 to factory defaults Resetting the GA-1040Resetting the GA-1040 hardware Clearing the GA-1040 Accessing Setup Accessing SetupYou can access GA-1040 Setup from the Command WorkStation Setting up the GA-1040 from a Windows Computer Server SetupServer Setup Passwords To SET or Change Passwords Support Click the Port tab in the Network Setup dialog box Network Setup Parallel Port Port Setup Ethernet Port Setup Click the Protocol1 tab in the Network Setup window Protocol Setup TCP/IP Gateway Click the Protocol2 tab in the Network Setup window Protocol Setup AppleTalk Protocol Setup IPX Frames Click the Service1 tab in the Network Setup window PServer Setup NDS Conﬁguration PServer Setup NetWare Services NetWare Setup window reappears, showing the new settings PServer Setup Bindery SetupBindery Setup Select print queue root window appears Click the Service2 tab in the Network Setup window Service Setup Windows Printing Service Service Setup Enable LPD Printing Service Printer SetupService Setup Enable Web Services Enable LPD Printing Service-Select to allow lpd printing Printer Setup Click the Paper Setup tab in the Printer Setup window Paper Setup Exiting Setup Exiting Setup Printing the Conﬁguration 55-1 GA-1040 on a NetWare 5.x network with Ndps Setting up Network ServersGA-1040 on a NetWare 5.x network with Ndps Tips for experts-NetWare 5.x networks Setting up Network ServersConﬁguring a NetWare 5.x server for printing Before you begin List of Printer Agents appears Setting up the GA-1040 on a NetWare 5.x networkCreate Printer Agent dialog box appears 55-3 GA-1040 on a NetWare 5.x network with Ndps Click Continue, and click OK GA-1040 on a NetWare 3.x or 4.x networkThis name must be either print or hold Overview of IPX printing to the GA-1040 Tips for experts-IPX networksPrint hold direct 55-5 GA-1040 on a NetWare 3.x or 4.x network Conﬁguring a NetWare server for printing Conﬁguring an NDS connection Abbreviations Service SetupConﬁguring a bindery connection 55-7 GA-1040 on a NetWare 3.x or 4.x network Setting up an NDS connection Setting the NetWare 4.x bindery context 55-9 GA-1040 on a NetWare 3.x or 4.x network Setting up a GA-1040 print queue for binderySetting up NetWare Windows clients for printing Tips for experts-Windows NT 4.0 with TCP/IP GA-1040 on a TCP/IP network with Windows NT Conﬁguring a Windows NT 4.0 server to support the GA-1040 Adding the GA-1040 to the TCP/IP network 55-13 GA-1040 on a TCP/IP network with Windows NT Installing the GA-1040 as a shared PostScript printer Perform GA-1040 Setup and enable TCP/IP Protocol Setup, perform TCP/IP Setup and enable EthernetConﬁguring the GA-1040 and clients for Fiery WebTools Conﬁguring clients of a Windows NT 4.0 server 55-15 Conﬁguring the GA-1040 and clients for Fiery WebTools GA-1040 home page appears Server should respond with a message such as Setting up the GA-1040 on TCP/IP networks Administrator functions Chapter Administering GA-1040Administrator functions For these operations These tasks See Printing Guide Maintaining optimal performance Make sure you have adequate disk space on the GA-1040 Printing cover pages by default is a PS Setup optionReduce unnecessary two-way communication Troubleshooting during Setup Troubleshooting TopAccess messages Runtime error messagesTouch Panel Display messages Message Corrective action Server Name option Printer not found-TCP/IP or IPX networks Cannot connect to GA-1040 with the Fiery utilities Page Numerics Index Index Index Index TCP/IP Index Page Kanda NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, Japan