
Problem solving
| Table | |
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Paper misfeeds and |
| Ensure that the stock is loaded properly in the paper trays, with the rear |
multifeeds |
| and side guides against the stack. |
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| Ensure that the stock is not loaded above the bottom of the red line in the |
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| paper tray. |
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| Ensure that the stock has no bent corners, or tears, and that the edges are |
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| straight. Remove any damaged sheets. |
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| Check the sheets in the bottom of the paper tray for damage. If they are |
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| damaged, discard the sheets. |
|
| Ensure that the stock to be fed out of the paper tray is not excessively |
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| curled. Refer to the procedure, "Adjusting for paper curl," in this guide. |
|
| If the misfeeds are occurring in the paper tray, ensure that the paper feeder |
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| is latched by pressing down on the green dot inside the tray. |
|
| Fan the stock at all four corners. Change it if it has uneven edges or if it |
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| was not drilled properly. |
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| The stock should be kept in the original wrapper and stored correctly. |
|
| Refer to the "Technical information" chapter. |
|
| Ensure that the stock is within the limits described in the "Technical |
|
| information" chapter. |
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|
Missing sheets in a set |
| After recovering from a jam, an incomplete set may be purged and the set |
immediately after a |
| reprinted. Check the prints to ensure that you are not confusing the |
jam. |
| purged output with the completed set. |
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|
Printer is dead cycling; |
| If the printer is running, but not making any prints, and no message is |
it is running, but not |
| displayed on the screen, open a processor door to stop the printer. If this |
making any prints |
| problem repeats, refer to the procedure, "Calling for assistance," in this |
|
| guide. |
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DocuTech 61xx Operator Guide |