Problem solving
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Fuser jams |
| WARNING |
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| The fuser surfaces are hot. To avoid injury, proceed with caution |
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| when removing all jams. Use a piece of paper to remove jammed |
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| sheets from the fuser. |
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| The jammed sheets in the fuser require careful handling because they may |
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| not be fused properly. |
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| Images that extend all the way to the edge of the prints may cause |
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| increased frequency of jams. Do not place dense images to be printed at |
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| the right or left lead and trail edges of the paper. This may cause fuser |
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| jams. |
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| If the above adjustment does not resolve the problem, contact the Site |
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| Administrator to access the Lead Edge Screening feature on the Printer |
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| Switches window. |
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| There are three settings available in the Lead Edge Screening feature: |
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| • Use the Off setting when it is necessary to print all of the document. |
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| • Use the Standard setting when the documents have narrow black lines |
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| or no dark areas on the lead edge. This is the system default setting |
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| and is the recommended setting. |
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| • Use the Stress setting when the system is experiencing fuser jams and |
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| the Standard option is selected. |
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| • Use the Erase All Edges setting when the system is experiencing jams |
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| and the image prints to the edges of the paper. |
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Holes are on the |
| Ensure that the stock is loaded correctly. Refer to the label on the tray. |
wrong side of the |
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prints |
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Paper curl |
| Adjust the decurler. Refer to the procedure, "Adjusting for paper curl," in |
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| this guide. |
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Fault Code |
| This is a printer problem. Switch the printer off and on. Allow a minimum |
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| of 30 seconds between switching the printer off and switching the printer |
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| back on. |
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DocuTech 61xx Operator Guide |