Problem solving

 

Table 6-1. Resolving a processor problem

 

 

 

Fuser jams

 

WARNING

 

 

The fuser surfaces are hot. To avoid injury, proceed with caution

 

 

when removing all jams. Use a piece of paper to remove jammed

 

 

sheets from the fuser.

 

 

The jammed sheets in the fuser require careful handling because they may

 

 

not be fused properly.

 

 

Images that extend all the way to the edge of the prints may cause

 

 

increased frequency of jams. Do not place dense images to be printed at

 

 

the right or left lead and trail edges of the paper. This may cause fuser

 

 

jams.

 

 

If the above adjustment does not resolve the problem, contact the Site

 

 

Administrator to access the Lead Edge Screening feature on the Printer

 

 

Switches window.

 

 

There are three settings available in the Lead Edge Screening feature:

 

 

• Use the Off setting when it is necessary to print all of the document.

 

 

• Use the Standard setting when the documents have narrow black lines

 

 

or no dark areas on the lead edge. This is the system default setting

 

 

and is the recommended setting.

 

 

• Use the Stress setting when the system is experiencing fuser jams and

 

 

the Standard option is selected.

 

 

• Use the Erase All Edges setting when the system is experiencing jams

 

 

and the image prints to the edges of the paper.

 

 

 

Holes are on the

 

Ensure that the stock is loaded correctly. Refer to the label on the tray.

wrong side of the

 

 

prints

 

 

 

 

 

Paper curl

 

Adjust the decurler. Refer to the procedure, "Adjusting for paper curl," in

 

 

this guide.

 

 

 

Fault Code P10-216

 

This is a printer problem. Switch the printer off and on. Allow a minimum

 

 

of 30 seconds between switching the printer off and switching the printer

 

 

back on.

 

 

 

DocuTech 61xx Operator Guide

6-5

Page 93
Image 93
Xerox 61xx manual Sheets from the fuser