ZyXEL Communications NBG-417N manual Internet Access, 194

Chapter 24 Troubleshooting

2This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes.

3Disconnect and re-connect the power adaptor or cord to the NBG-417N.

4If this does not work, you have to reset the device to its factory defaults. See Section 24.4 on page 195.

24.3Internet Access

I cannot access the Internet.

1Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide.

2Make sure you entered your ISP account information correctly in the wizard. These fields are case-sensitive, so make sure [Caps Lock] is not on.

3If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP.

•Go to Network > Wireless LAN > General > WDS and check if the NBG-417N is set to bridge mode. Select Disable and try to connect to the Internet again.

4Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.

5Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode setting.

•Select Router if your device routes traffic between a local network and another network such as the Internet.

•Select Access Point if your device bridges traffic between clients on the same network.

6If the problem continues, contact your ISP.

I cannot access the Internet anymore. I had access to the Internet (with the NBG- 417N), but my Internet connection is not available anymore.

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NBG-417N User’s Guide