Chapter 24 Troubleshooting

Make sure that you select the Enable URL Keyword Blocking check box in the Content Filtering screen. Make sure that the keywords that you type are listed in the Keyword List.

If a keyword that is listed in the Keyword List is not blocked when it is found in a URL, customize the keyword blocking using commands. See the Customizing Keyword Blocking URL Checking section in the Content Filter chapter.

I can access the Internet, but I cannot open my network folders.

In the Network > LAN > Advanced screen, make sure Allow between LAN and WAN is checked. This is not checked by default to keep the LAN secure.

If you still cannot access a network folder, make sure your account has access rights to the folder you are trying to open.

I can access the Web Configurator after I switched to AP mode.

When you change from router mode to AP mode, your computer must have an IP address in the range between “192.168.1.3” and “192.168.1.254”.

Refer to Appendix C on page 223 for instructions on how to change your computer’s IP address.

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ZyXEL Communications NBG-417N manual 197, Can access the Web Configurator after I switched to AP mode