ZyXEL Communications NBG-417N manual Wireless Router/AP Troubleshooting, 196

Chapter 24 Troubleshooting

2Press the RESET button for longer than 1 second to restart/reboot the NBG-417N.

3Press the RESET button for longer than five seconds to set the NBG-417N back to its factory-default configurations.

If the NBG-417N restarts automatically, wait for the NBG-417N to finish restarting, and log in to the Web Configurator. The password is “1234”.

If the NBG-417N does not restart automatically, disconnect and reconnect the NBG-417N’s power. Then, follow the directions above again.

24.5Wireless Router/AP Troubleshooting

I cannot access the NBG-417N or ping any computer from the WLAN (wireless AP or router).

1Make sure the wireless LAN is enabled on the NBG-417N

2Make sure the wireless adapter on the wireless station is working properly.

3Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the NBG-417N.

4Make sure your computer (with a wireless adapter installed) is within the transmission range of the NBG-417N.

5Check that both the NBG-417N and your wireless station are using the same wireless and wireless security settings.

6Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG-417N.

7Make sure you allow the NBG-417N to be remotely accessed through the WLAN interface. Check your remote management settings.

• See the chapter on Wireless LAN in the User’s Guide for more information.

to select Router Mode.

I set up URL keyword blocking, but I can still access a website that should be blocked.

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NBG-417N User’s Guide