Chapter 2: Monitoring the SG Appliance

Configuring Health Monitoring

The health monitoring feature tracks key hardware and software metrics so that you can can quickly discover and diagnose potential problems. Director (and other third-party network management tools) also use these metrics to remotely display the current state of the SG appliance. By monitoring these key hardware and software metrics, Director can display a variety of health-related statistics—and trigger notification if action is required.

Figure 2-1. Health Monitoring Configuration and Notification Process

As shown in the preceding figure, health monitoring metrics can be remotely configured and queried from Director. The metrics are also configurable on the SG appliance itself.

To facilitate prompt corrective action, notification can be configured for threshold “events.” For example, an administrator can configure a threshold so that an e-mail or SNMP trap is generated when the threshold state changes. Additionally, many of the threshold levels are configurable so that you can adjust the thresholds to meet your specific requirements.

Health Monitoring Requirements

Before using the health monitoring feature you must ensure that the e-mail addresses of all persons that should be notified of health monitoring alerts are listed in the Event log properties. See “Setting Up Event Logging and Notification” on page 15 for more information.

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Blue Coat Systems Blue Coat Systems SG Appliance manual Configuring Health Monitoring, Health Monitoring Requirements