Blue Coat Systems Blue Coat Systems SG Appliance Clearing the Byte Cache, Troubleshooting Tip

Chapter 3: Maintaining the SG Appliance

To clear the object cache:

1.Select Maintenance > System and disks > Tasks.

2.In the Tasks field, click Clear next to “the object cache.”

3.Click OK to confirm in the Clear cache dialog that appears.

Related CLI Syntax to Clear the Object Cache

SGOS# clear-cache object-cache

Clearing the Byte Cache

You can clear the byte cache at any time. You might want to do this for testing purposes.

To clear the byte cache:

1.Select Maintenance > System and disks > Tasks.

2.In the Tasks field, click Clear next to “the byte cache.”

3.Click OK to confirm in the Clear Byte Cache dialog that appears.

Related CLI Syntax to Clear the Byte Cache

SGOS# clear-cache byte-cache

Troubleshooting Tip

Occasionally, the Management Console might behave incorrectly because of browser caching, particularly if the browser was used to run different versions of the Management Console. This problem might be resolved by clearing the browser cache.

Clearing Trend Statistics

You can clear all persistent trend statistics at any time.

To clear all persistent statistics:

1.Select Maintenance > System and disks > Tasks.

2.In the Tasks field, click Clear next to “the trend statistics.”

3.Click OK to confirm in the Clear Trend Statistics dialog that appears.

Related CLI Syntax to Clear Trend Statistics

SGOS# clear-statistics persistent

Upgrading the SG Appliance

When an upgrade to the SGOS software becomes available, you can download it through the Internet and install it. You can also download it to your PC and install it from there.

Important: Enable the auto-detect encoding feature on your browser so that it uses the encoding specified in the console URLs. The browser does not use the auto- detect encoding feature by default. If auto-detect encoding is not enabled, the browser ignores the charset header and uses the native OS language encoding for its display.

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