Blue Coat Systems Blue Coat Systems SG Appliance instruction

Blue Coat® Systems

SG™ Appliance

Volume 9: Managing the Blue Coat SG Appliance

SGOS Version 5.2.2

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Blue Coat Systems Blue Coat Systems SG Appliance, SGOS Version 5.2.2 manual

Contents

Blue Coat Systems SG Appliance Contact Information Contents Diagnostics Appendix a Glossary Index Volume 9 Managing the Blue Coat SG Appliance Document Conventions About Managing the SG Appliance Volume 9 Managing the Blue Coat SG Appliance Automatically Registering the SG Appliance with Director Using Director to Manage SG Systems Director Registration Requirements Related CLI Commands for Director RegistrationRegistering the SG Appliance with Director To register the appliance with a Director To view the fingerprint of the key Setting up Director and SG Appliance Communication System Summary Monitoring the System and DisksTo delete a key To view the system summary statistics To view the system environment statistics Viewing System Environment Sensors To view disk status or take a disk offline Viewing Disk Status Configuring Which Events to Log Setting Up Event Logging and NotificationViewing SSL Accelerator Card Information To view SSL accelerator cards Related CLI Commands for Setting the Event Logging Level Setting Event Log SizeRelated CLI Commands to Set the Event Log Size Enabling Event Notification Related CLI Commands to Enable Event Notifications To enable event notificationsSyslog Event Monitoring Viewing the Event Log Configuration Viewing Event Log Configuration and ContentTo enable syslog monitoring Related CLI Commands to Enable Syslog Monitoring Viewing the Event Log Contents To enable and configure Snmp Configuring SnmpRelated CLI Commands to Enable and Configure Snmp Enabling Snmp To set or change community strings Configuring Snmp Community Strings To enable Snmp traps Configuring Snmp TrapsRelated CLI Commands for Enabling Snmp Traps Health Monitoring Requirements Configuring Health Monitoring About Health Monitoring About the Health Monitoring Metric Types About License Expiration Metrics Health Monitoring Example About the General Metrics About Health Monitoring NotificationAbout the Licensing Metrics Metric Threshold States and Corresponding Values About the Status Metrics To change the threshold and notification properties Changing Threshold and Notification Properties Getting a Quick View of the SG Appliance Health To review the health monitoring statistics Viewing Health Monitoring Statistics Related CLI Syntax to View Health Monitoring Statistics Troubleshooting Volume 9 Managing the Blue Coat SG Appliance Hardware and Software Restart Options Restarting the SG ApplianceTo restart the SG appliance Restore-Defaults Restoring System Defaults Keep-Console Factory-Defaults Clearing the DNS Cache To restore system defaultsClearing the Object Cache To clear the DNS cache Clearing the Byte Cache Troubleshooting TipClearing Trend Statistics Upgrading the SG Appliance To upgrade the SG appliance SG Appliance 5.x Version Upgrade Related CLI Syntax to Upgrade the Sgos Software Managing SG Appliance Systems To view Sgos system replacement optionsTo view details for an Sgos system version Example Session Setting the Default Boot SystemTo set the SG appliance to run on the next hardware restart Replacing an SG Appliance System Locking and Unlocking SG Appliance SystemsTo lock a system To unlock a system Disk Reinitialization Deleting an SG Appliance SystemMulti-Disk SG Appliances To delete a system Deleting Objects from the SG Appliance Single-Disk SG ApplianceTo delete a single object from the SG appliance To delete multiple objects from the SG appliance Diagnostics Sending Service Information Automatically Diagnostic Reporting Service InformationTo send service information automatically Related CLI Syntax to Send Service Information Managing the Bandwidth for Service InformationTo manage bandwidth for service information To send service information Configure Service Information Settings SGOS#diagnostics service-info subcommands To create a new snapshot job Creating and Editing Snapshot JobsTo edit an existing snapshot job Related CLI Syntax to Edit an Existing Snapshot Job Following subcommands are available Pcap File Name Format Packet Capturing the Job UtilityCommon Pcap Filter Expressions Using Filter Expressions in the CLI Configuring Packet Capturing To enable, stop, and download packet captures Diagnostics Viewing Current Packet Capture Data Related CLI Syntax to Define Packet Capturing Settings Core Image Restart Options To configure core image restart optionsUploading Packet Capture Data To view current packet capture statistics To set daily heartbeats and/or Blue Coat monitoring Diagnostic Reporting HeartbeatsRelated CLI Syntax to Manage Heartbeats and Monitoring To configure and view CPU monitoring Diagnostic Reporting CPU MonitoringRelated CLI Syntax to Configure and View CPU Monitoring Volume 9 Managing the Blue Coat SG Appliance Selecting the Graph Scale Statistics Traffic Mix Viewing Traffic Distribution Statistics Refreshing the Data Understanding Chart DataAbout Bypassed Bytes Viewing Bandwidth Usage or Gain About the Default Service StatisticsTo view bandwidth usage or gain statistics Viewing Traffic History Viewing Client Byte and Server Byte Traffic DistributionTo view client and server byte statistics Supported Proxy Types and Services Unsupported Proxy Types Viewing Bandwidth Management Statistics Viewing the ADN HistoryViewing Protocol Statistics To view client and server byte or bandwidth gain statistics SSL History Resources Statistics Viewing System StatisticsViewing CPU Utilization To view CPU utilization To view concurrent users Viewing Concurrent Users Viewing Memory Use Statistics Viewing Disk Use StatisticsTo view disk use statistics To view memory use statistics To view data allocation statistics Viewing Data Allocation Statistics in RAM and on Disk Contents Statistics To view the event log Event Logging Statistics Active Sessions-Viewing Per-Connection Statistics Failover StatisticsTo view failover statistics Viewing Proxied Sessions Analyzing Proxied SessionsAbout the Proxied Sessions Statistics To view proxied sessions Provided. See Viewing Sessions with Multiple Connections on Cache Hit Is unavailable if the content is non-cacheable or for Cifs About MMS Streaming Connections Using the Tool TipsViewing Sessions with Multiple Connections MMS Understanding the Tree View Filtering the Display What Is Not DisplayedAbout the Byte Totals Analyzing Bypassed Connections Statistics Viewing Html and XML Views of Proxied Sessions Data About the Bypassed Connection Statistics Viewing Bypassed ConnectionsTo view bypassed connections 14. Filter Drop-Down List Viewing Html and XML Views of Bypassed Connections Data Viewing the Access LogViewing Health Monitoring Statistics Viewing Health Check Statistics Using the CLI show Command to View Statistics Statistics Volume 9 Managing the Blue Coat SG Appliance Appendix a Glossary URL Appendix a Glossary Drtr Icmp Volume 9 Managing the Blue Coat SG Appliance MACH5 MIB NTP 100 Network Tunneling tab 102 103 104 Index 106 Snmp 108