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Blue Coat Systems SGOS Version 5.2.2 manual Volume 9 Managing the Blue Coat SG Appliance

Models: Blue Coat Systems SG Appliance SGOS Version 5.2.2

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Volume 9: Managing the Blue Coat SG Appliance

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Blue Coat Systems SGOS Version 5.2.2, Blue Coat Systems SG Appliance manual Volume 9 Managing the Blue Coat SG Appliance

Contents

Volume 9: Managing the Blue Coat SG Appliance Blue Coat Systems SG ApplianceSGOS Version Contact Information Blue Coat Systems Inc 420 North Mary AveSunnyvale, CA Chapter 2 Monitoring the SG Appliance Contact InformationChapter 1: About Managing the SG Appliance Chapter 3: Maintaining the SG ApplianceVolume 9: Managing the Blue Coat SG Appliance Chapter 4: DiagnosticsChapter 5: Statistics Appendix A: Glossary Index Volume 9 Managing the Blue Coat SG Appliance Document Conventions Chapter 4: Diagnostics Chapter 5: StatisticsChapter 1 About Managing the SG Appliance Chapter 2: Monitoring the SG ApplianceVolume 9: Managing the Blue Coat SG Appliance “Configuring SNMP” on page Using Director to Manage SG Systems“Using Director to Manage SG Systems” on page “Configuring Health Monitoring” on pageRegistering the SG Appliance with Director Related CLI Commands for Director RegistrationDirector Registration Requirements To register the appliance with a DirectorTo view the fingerprint of the key To delete a key Monitoring the System and DisksSystem Summary To view the system summary statisticsViewing System Environment Sensors To view the system environment statisticsViewing Disk Status To view disk status or take a disk offlineVolume 9: Managing the Blue Coat SG Appliance Viewing SSL Accelerator Card Information Setting Up Event Logging and NotificationConfiguring Which Events to Log To view SSL accelerator cardsEnabling Event Notification Setting Event Log SizeRelated CLI Commands to Set the Event Log Size To set event log sizeTo enable event notifications Syslog Event MonitoringTo enable syslog monitoring Viewing Event Log Configuration and ContentViewing the Event Log Configuration Related CLI Commands to Enable Syslog MonitoringViewing the Event Log Contents Understanding the Time FilterUnderstanding the Regex and Substring Filters Related CLI Commands to Enable and Configure SNMP Configuring SNMPTo enable and configure SNMP Enabling SNMPConfiguring SNMP Community Strings To set or change community stringsTo set or change community strings Related CLI Commands for Enabling SNMP Traps Configuring SNMP TrapsTo enable SNMP traps Volume 9: Managing the Blue Coat SG ApplianceConfiguring Health Monitoring Health Monitoring RequirementsAbout the Health Monitoring Metric Types About Health MonitoringVolume 9: Managing the Blue Coat SG Appliance CRITICAL Health Monitoring ExampleAbout License Expiration Metrics WARRNINGAbout the Licensing Metrics About Health Monitoring NotificationAbout the General Metrics Volume 9: Managing the Blue Coat SG ApplianceAbout the Status Metrics Licensing Metrics” onSee Volume 5: Advanced Networking for Changing Threshold and Notification PropertiesVolume 9: Managing the Blue Coat SG Appliance Getting A Quick View of the SG Appliance Health Viewing Health Monitoring Statistics To review the health monitoring statisticsVolume 9: Managing the Blue Coat SG Appliance Troubleshooting SGOS#config show system-resource-metricsVolume 9 Managing the Blue Coat SG Appliance Restarting the SG Appliance “Restoring System Defaults” on pageChapter 3 Maintaining the SG Appliance Hardware and Software Restart OptionsRestoring System Defaults Restore-DefaultsVolume 9: Managing the Blue Coat SG Appliance Factory-Defaults Keep-ConsoleClearing the DNS Cache To restore system defaultsRelated CLI Syntax to Restore System Defaults Clearing the Object CacheClearing Trend Statistics Troubleshooting TipClearing the Byte Cache Upgrading the SG ApplianceThe SG Appliance 5.x Version Upgrade To upgrade the SG applianceVolume 9: Managing the Blue Coat SG Appliance Related CLI Syntax to Upgrade the SGOS Software 4.Click RestartTo view details for an SGOS system version To view SGOS system replacement optionsManaging SG Appliance Systems Troubleshooting TipSGOS> show installed-systems Setting the Default Boot SystemExample Session 1.Select Maintenance > Upgrade > SystemsReplacing an SG Appliance System Related CLI Syntax to Set the Default Boot SystemLocking and Unlocking SG Appliance Systems To lock a systemMulti-DiskSG Appliances Deleting an SG Appliance SystemDisk Reinitialization To delete a systemTo delete a single object from the SG appliance Single-DiskSG ApplianceDeleting Objects from the SG Appliance To delete multiple objects from the SG applianceChapter 4: Diagnostics “Diagnostic Reporting Heartbeats” on page Diagnostic Reporting Service InformationSending Service Information Automatically “Diagnostic Reporting CPU Monitoring” on pageTo manage bandwidth for service information Managing the Bandwidth for Service InformationRelated CLI Syntax to Send Service Information To send service information automaticallyConfigure Service Information Settings To send service informationVolume 9: Managing the Blue Coat SG Appliance Related CLI Syntax to Send Service Information c.Click Ok 5.Click SendTo edit an existing snapshot job Creating and Editing Snapshot JobsTo create a new snapshot job Volume 9: Managing the Blue Coat SG Appliancea.Target: Enter the object to snapshot Common PCAP Filter Expressions Packet Capturing the Job UtilityPCAP File Name Format Volume 9: Managing the Blue Coat SG ApplianceConfiguring Packet Capturing Using Filter Expressions in the CLITo enable, stop, and download packet captures Volume 9: Managing the Blue Coat SG Appliance6 7 8 9 a.Capture all matching packets Viewing Current Packet Capture Data Volume 9: Managing the Blue Coat SG ApplianceUploading Packet Capture Data To configure core image restart optionsCore Image Restart Options To view current packet capture statisticsDiagnostic Reporting Heartbeats Volume 9: Managing the Blue Coat SG ApplianceDiagnostic Reporting CPU Monitoring To configure and view CPU monitoringVolume 9: Managing the Blue Coat SG Appliance Selecting the Graph Scale “Viewing the Access Log” on pageChapter 5 Statistics “Viewing Traffic Distribution Statistics” on pageViewing Traffic Distribution Statistics Volume 9: Managing the Blue Coat SG ApplianceUnderstanding Chart Data Refreshing the DataAbout Bypassed Bytes To view bandwidth usage or gain statistics About the Default Service StatisticsViewing Bandwidth Usage or Gain Volume 9: Managing the Blue Coat SG ApplianceViewing Traffic History To view client and server byte statisticsSupported Proxy Types and Services Volume 9: Managing the Blue Coat SG ApplianceUnsupported Proxy Types Understanding Chart DataRefreshing the Data Viewing Protocol Statistics Viewing the ADN HistoryViewing Bandwidth Management Statistics Volume 9: Managing the Blue Coat SG ApplianceCIFS History Resources Statistics “Contents Statistics” on pageViewing System Statistics Viewing CPU UtilizationViewing Concurrent Users To view concurrent usersChapter 5: Statistics To view disk use statistics Viewing Disk Use StatisticsViewing Memory Use Statistics To view memory use statisticsTo view data allocation statistics Select Statistics > System > Resources > DataViewing Cached Objects by Size Contents StatisticsTo view the distribution of cache contents Viewing the Number of Objects Served by SizeEvent Logging Statistics To view the event logTo view failover statistics Failover StatisticsActive Sessions—Viewing Per-ConnectionStatistics Volume 9: Managing the Blue Coat SG ApplianceAbout the Proxied Sessions Statistics Analyzing Proxied SessionsViewing Proxied Sessions To view proxied sessionsDescription Volume 9: Managing the Blue Coat SG ApplianceColumn Heading ClientDescription Chapter 5 StatisticsColumn Heading Server Bytesobject-by-objectbasis Volume 9: Managing the Blue Coat SG ApplianceService Name Is not displayed for MAPI and TCP-TunneltrafficViewing Sessions with Multiple Connections Using the Tool TipsAbout MMS Streaming Connections HTTPUnderstanding the Tree View Volume 9: Managing the Blue Coat SG ApplianceAbout the Byte Totals What Is Not DisplayedFiltering the Display ADN TunnelsAnalyzing Bypassed Connections Statistics Volume 9: Managing the Blue Coat SG ApplianceViewing Bypassed Connections About the Bypassed Connection StatisticsTo view bypassed connections Volume 9 Managing the Blue Coat SG Appliance Filtering the DisplayThe following filters are available Viewing Health Check Statistics Viewing the Access LogViewing Health Monitoring Statistics Viewing Advanced StatisticsUsing the CLI show Command to View Statistics Volume 9: Managing the Blue Coat SG ApplianceAllocation of system resources Chapter 5: Statisticsresources snmpVolume 9: Managing the Blue Coat SG Appliance Appendix A: Glossary Volume 9: Managing the Blue Coat SG Appliance authenticate-401attributeAppendix A: Glossary Volume 9: Managing the Blue Coat SG Appliance destination objectsAppendix A: Glossary Volume 9 Managing the Blue Coat SG Appliance health check typeAppendix A: Glossary Volume 9: Managing the Blue Coat SG Appliance Management ConsoleAppendix A: Glossary Volume 9: Managing the Blue Coat SG Appliance parent class bandwidthAppendix A: Glossary Network > Tunneling tabVolume 9: Managing the Blue Coat SG Appliance SG applianceAppendix A: Glossary Volume 9: Managing the Blue Coat SG Appliance Websense log typeIndex Page Page Volume 9: Managing the Blue Coat SG Appliance