Manuals / Blue Coat Systems / Kitchen Appliance / Appliance Trim Kit

Blue Coat Systems Blue Coat Systems SG Appliance Contact Information, Monitoring the SG Appliance

Models: Blue Coat Systems SG Appliance SGOS Version 5.2.2

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Contents

Contact Information
Chapter 1: About Managing the SG Appliance
Document Conventions	7
Chapter 2: Monitoring the SG Appliance
Using Director to Manage SG Systems	9
Setting up Director and SG Appliance Communication	11
Monitoring the System and Disks	12
System Summary	12
Viewing System Environment Sensors	13
Viewing Disk Status	14
Viewing SSL Accelerator Card Information	15
Setting Up Event Logging and Notification	15
Configuring Which Events to Log	15
Setting Event Log Size	16
Enabling Event Notification	16
Syslog Event Monitoring	17
Viewing Event Log Configuration and Content	18
Configuring SNMP	20
Enabling SNMP	20
Configuring SNMP Community Strings	21
Configuring SNMP Traps	22
Configuring Health Monitoring	23
Health Monitoring Requirements	23
About the Health Monitoring Metric Types	24
About Health Monitoring	24
About Health Monitoring Notification	26
About the General Metrics	26
About the Licensing Metrics	26
About the Status Metrics	27
Changing Threshold and Notification Properties	28
Getting A Quick View of the SG Appliance Health	29
Viewing Health Monitoring Statistics	30
Troubleshooting	31
Chapter 3: Maintaining the SG Appliance
Restarting the SG Appliance	33
Hardware and Software Restart Options	33
Restoring System Defaults	34

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Blue Coat Systems Blue Coat Systems SG Appliance manual Contact Information, About Managing the SG Appliance, Contents

Contents

Volume 9: Managing the Blue Coat SG Appliance Blue Coat Systems SG ApplianceSGOS Version Contact Information Blue Coat Systems Inc 420 North Mary AveSunnyvale, CA Chapter 3: Maintaining the SG Appliance Contact InformationChapter 1: About Managing the SG Appliance Chapter 2 Monitoring the SG ApplianceVolume 9: Managing the Blue Coat SG Appliance Chapter 4: DiagnosticsChapter 5: Statistics Appendix A: Glossary Index Volume 9: Managing the Blue Coat SG Appliance Chapter 2: Monitoring the SG Appliance Chapter 4: Diagnostics Chapter 5: StatisticsChapter 1 About Managing the SG Appliance Document ConventionsVolume 9: Managing the Blue Coat SG Appliance “Configuring Health Monitoring” on page Using Director to Manage SG Systems“Using Director to Manage SG Systems” on page “Configuring SNMP” on pageTo register the appliance with a Director Related CLI Commands for Director RegistrationDirector Registration Requirements Registering the SG Appliance with DirectorTo view the fingerprint of the key To view the system summary statistics Monitoring the System and DisksSystem Summary To delete a keyTo view the system environment statistics Viewing System Environment SensorsViewing Disk Status To view disk status or take a disk offlineVolume 9: Managing the Blue Coat SG Appliance To view SSL accelerator cards Setting Up Event Logging and NotificationConfiguring Which Events to Log Viewing SSL Accelerator Card InformationTo set event log size Setting Event Log SizeRelated CLI Commands to Set the Event Log Size Enabling Event NotificationSyslog Event Monitoring To enable event notificationsRelated CLI Commands to Enable Syslog Monitoring Viewing Event Log Configuration and ContentViewing the Event Log Configuration To enable syslog monitoringViewing the Event Log Contents Understanding the Time FilterUnderstanding the Regex and Substring Filters Enabling SNMP Configuring SNMPTo enable and configure SNMP Related CLI Commands to Enable and Configure SNMPConfiguring SNMP Community Strings To set or change community stringsTo set or change community strings Volume 9: Managing the Blue Coat SG Appliance Configuring SNMP TrapsTo enable SNMP traps Related CLI Commands for Enabling SNMP TrapsHealth Monitoring Requirements Configuring Health MonitoringAbout the Health Monitoring Metric Types About Health MonitoringVolume 9: Managing the Blue Coat SG Appliance WARRNING Health Monitoring ExampleAbout License Expiration Metrics CRITICALVolume 9: Managing the Blue Coat SG Appliance About Health Monitoring NotificationAbout the General Metrics About the Licensing MetricsLicensing Metrics” on About the Status MetricsSee Volume 5: Advanced Networking for Changing Threshold and Notification PropertiesVolume 9: Managing the Blue Coat SG Appliance Getting A Quick View of the SG Appliance Health Viewing Health Monitoring Statistics To review the health monitoring statisticsVolume 9: Managing the Blue Coat SG Appliance SGOS#config show system-resource-metrics TroubleshootingVolume 9: Managing the Blue Coat SG Appliance Hardware and Software Restart Options “Restoring System Defaults” on pageChapter 3: Maintaining the SG Appliance Restarting the SG ApplianceRestoring System Defaults Restore-DefaultsVolume 9: Managing the Blue Coat SG Appliance Keep-Console Factory-DefaultsClearing the Object Cache To restore system defaultsRelated CLI Syntax to Restore System Defaults Clearing the DNS CacheUpgrading the SG Appliance Troubleshooting TipClearing the Byte Cache Clearing Trend StatisticsThe SG Appliance 5.x Version Upgrade To upgrade the SG applianceVolume 9: Managing the Blue Coat SG Appliance 4.Click Restart Related CLI Syntax to Upgrade the SGOS SoftwareTroubleshooting Tip To view SGOS system replacement optionsManaging SG Appliance Systems To view details for an SGOS system version1.Select Maintenance > Upgrade > Systems Setting the Default Boot SystemExample Session SGOS> show installed-systemsTo lock a system Related CLI Syntax to Set the Default Boot SystemLocking and Unlocking SG Appliance Systems Replacing an SG Appliance SystemTo delete a system Deleting an SG Appliance SystemDisk Reinitialization Multi-DiskSG AppliancesTo delete multiple objects from the SG appliance Single-DiskSG ApplianceDeleting Objects from the SG Appliance To delete a single object from the SG applianceChapter 4: Diagnostics “Diagnostic Reporting CPU Monitoring” on page Diagnostic Reporting Service InformationSending Service Information Automatically “Diagnostic Reporting Heartbeats” on pageTo send service information automatically Managing the Bandwidth for Service InformationRelated CLI Syntax to Send Service Information To manage bandwidth for service informationConfigure Service Information Settings To send service informationVolume 9: Managing the Blue Coat SG Appliance c.Click Ok 5.Click Send Related CLI Syntax to Send Service InformationVolume 9: Managing the Blue Coat SG Appliance Creating and Editing Snapshot JobsTo create a new snapshot job To edit an existing snapshot joba.Target: Enter the object to snapshot Volume 9: Managing the Blue Coat SG Appliance Packet Capturing the Job UtilityPCAP File Name Format Common PCAP Filter ExpressionsUsing Filter Expressions in the CLI Configuring Packet CapturingTo enable, stop, and download packet captures Volume 9: Managing the Blue Coat SG Appliance6 7 8 9 a.Capture all matching packets Volume 9: Managing the Blue Coat SG Appliance Viewing Current Packet Capture DataTo view current packet capture statistics To configure core image restart optionsCore Image Restart Options Uploading Packet Capture DataVolume 9: Managing the Blue Coat SG Appliance Diagnostic Reporting HeartbeatsTo configure and view CPU monitoring Diagnostic Reporting CPU MonitoringVolume 9: Managing the Blue Coat SG Appliance “Viewing Traffic Distribution Statistics” on page “Viewing the Access Log” on pageChapter 5: Statistics Selecting the Graph ScaleVolume 9: Managing the Blue Coat SG Appliance Viewing Traffic Distribution StatisticsUnderstanding Chart Data Refreshing the DataAbout Bypassed Bytes Volume 9: Managing the Blue Coat SG Appliance About the Default Service StatisticsViewing Bandwidth Usage or Gain To view bandwidth usage or gain statisticsTo view client and server byte statistics Viewing Traffic HistoryVolume 9: Managing the Blue Coat SG Appliance Supported Proxy Types and ServicesUnsupported Proxy Types Understanding Chart DataRefreshing the Data Volume 9: Managing the Blue Coat SG Appliance Viewing the ADN HistoryViewing Bandwidth Management Statistics Viewing Protocol StatisticsCIFS History Viewing CPU Utilization “Contents Statistics” on pageViewing System Statistics Resources StatisticsViewing Concurrent Users To view concurrent usersChapter 5: Statistics To view memory use statistics Viewing Disk Use StatisticsViewing Memory Use Statistics To view disk use statisticsSelect Statistics > System > Resources > Data To view data allocation statisticsViewing the Number of Objects Served by Size Contents StatisticsTo view the distribution of cache contents Viewing Cached Objects by SizeTo view the event log Event Logging StatisticsVolume 9: Managing the Blue Coat SG Appliance Failover StatisticsActive Sessions—Viewing Per-ConnectionStatistics To view failover statisticsTo view proxied sessions Analyzing Proxied SessionsViewing Proxied Sessions About the Proxied Sessions StatisticsClient Volume 9: Managing the Blue Coat SG ApplianceColumn Heading DescriptionServer Bytes Chapter 5 StatisticsColumn Heading DescriptionIs not displayed for MAPI and TCP-Tunneltraffic Volume 9: Managing the Blue Coat SG ApplianceService Name object-by-objectbasisHTTP Using the Tool TipsAbout MMS Streaming Connections Viewing Sessions with Multiple ConnectionsVolume 9: Managing the Blue Coat SG Appliance Understanding the Tree ViewADN Tunnels What Is Not DisplayedFiltering the Display About the Byte TotalsVolume 9: Managing the Blue Coat SG Appliance Analyzing Bypassed Connections StatisticsViewing Bypassed Connections About the Bypassed Connection StatisticsTo view bypassed connections Volume 9 Managing the Blue Coat SG Appliance Filtering the DisplayThe following filters are available Viewing Advanced Statistics Viewing the Access LogViewing Health Monitoring Statistics Viewing Health Check StatisticsVolume 9: Managing the Blue Coat SG Appliance Using the CLI show Command to View Statisticssnmp Chapter 5: Statisticsresources Allocation of system resourcesVolume 9: Managing the Blue Coat SG Appliance Appendix A: Glossary authenticate-401attribute Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary destination objects Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary health check type Volume 9 Managing the Blue Coat SG ApplianceAppendix A: Glossary Management Console Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary parent class bandwidth Volume 9: Managing the Blue Coat SG ApplianceNetwork > Tunneling tab Appendix A: GlossarySG appliance Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary Websense log type Volume 9: Managing the Blue Coat SG ApplianceIndex Page Page Volume 9: Managing the Blue Coat SG Appliance