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Blue Coat Systems Blue Coat Systems SG Appliance, SGOS Version 5.2.2 Using the Tool Tips, Http

Models: Blue Coat Systems SG Appliance SGOS Version 5.2.2

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Using the Tool Tips

Chapter 5: Statistics

Using the Tool Tips

Hover the cursor over the following components to get more information:

❐Table column headers—Displays the full name of the column header.

❐Row values.

❐Acceleration icons (C, BC, OC, P, BM)—Displays the icon identity.

❐ADN, SOCKS, and FW icons—Displays the next hop.

❐Client and Server icons—Displays the full hostname or IP address.

About MMS Streaming Connections

The Active Sessions feature displays connection statistics for MMS streams over HTTP, TCP, or UDP only. Multicast connections are not displayed. When an MMS stream is displayed, the service name is listed as “HTTP” or “MMS” (depending on the transport used) and the protocol indicates “Windows Media.”

Figure 5-6. MMS Streaming Connection Example

Viewing Sessions with Multiple Connections

When multiple client or server connections are associated with a single session, the Client column provides a tree-view that allows you to expand the row to view more details about the associated connections. The tree view is represented by the icon.

The following figure shows an HTTP example of this tree view.

Figure 5-7. Multiple Server Connections Example

HTTP

The tree view displays (as shown above) for HTTP if multiple hosts are contacted during a session or if pipelining is used.

FTP

FTP uses multiple, concurrent connections. These are represented as separate rows in the tree view, as shown in the following figure.

Figure 5-8. FTP Connections Example

CIFS, MAPI, and Endpoint Mapper do not display multiple connections.

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Blue Coat Systems Blue Coat Systems SG Appliance manual Using the Tool Tips, About MMS Streaming Connections, Http

Contents

Volume 9: Managing the Blue Coat SG Appliance Blue Coat Systems SG ApplianceSGOS Version Contact Information Blue Coat Systems Inc 420 North Mary AveSunnyvale, CA Chapter 1: About Managing the SG Appliance Contact InformationChapter 2 Monitoring the SG Appliance Chapter 3: Maintaining the SG ApplianceVolume 9: Managing the Blue Coat SG Appliance Chapter 4: DiagnosticsChapter 5: Statistics Appendix A: Glossary Index Volume 9: Managing the Blue Coat SG Appliance Chapter 1 About Managing the SG Appliance Chapter 4: Diagnostics Chapter 5: StatisticsDocument Conventions Chapter 2: Monitoring the SG ApplianceVolume 9: Managing the Blue Coat SG Appliance “Using Director to Manage SG Systems” on page Using Director to Manage SG Systems“Configuring SNMP” on page “Configuring Health Monitoring” on pageDirector Registration Requirements Related CLI Commands for Director RegistrationRegistering the SG Appliance with Director To register the appliance with a DirectorTo view the fingerprint of the key System Summary Monitoring the System and DisksTo delete a key To view the system summary statisticsTo view the system environment statistics Viewing System Environment SensorsViewing Disk Status To view disk status or take a disk offlineVolume 9: Managing the Blue Coat SG Appliance Configuring Which Events to Log Setting Up Event Logging and NotificationViewing SSL Accelerator Card Information To view SSL accelerator cardsRelated CLI Commands to Set the Event Log Size Setting Event Log SizeEnabling Event Notification To set event log sizeSyslog Event Monitoring To enable event notificationsViewing the Event Log Configuration Viewing Event Log Configuration and ContentTo enable syslog monitoring Related CLI Commands to Enable Syslog MonitoringViewing the Event Log Contents Understanding the Time FilterUnderstanding the Regex and Substring Filters To enable and configure SNMP Configuring SNMPRelated CLI Commands to Enable and Configure SNMP Enabling SNMPConfiguring SNMP Community Strings To set or change community stringsTo set or change community strings To enable SNMP traps Configuring SNMP TrapsRelated CLI Commands for Enabling SNMP Traps Volume 9: Managing the Blue Coat SG ApplianceHealth Monitoring Requirements Configuring Health MonitoringAbout the Health Monitoring Metric Types About Health MonitoringVolume 9: Managing the Blue Coat SG Appliance About License Expiration Metrics Health Monitoring ExampleCRITICAL WARRNINGAbout the General Metrics About Health Monitoring NotificationAbout the Licensing Metrics Volume 9: Managing the Blue Coat SG ApplianceLicensing Metrics” on About the Status MetricsSee Volume 5: Advanced Networking for Changing Threshold and Notification PropertiesVolume 9: Managing the Blue Coat SG Appliance Getting A Quick View of the SG Appliance Health Viewing Health Monitoring Statistics To review the health monitoring statisticsVolume 9: Managing the Blue Coat SG Appliance SGOS#config show system-resource-metrics TroubleshootingVolume 9: Managing the Blue Coat SG Appliance Chapter 3: Maintaining the SG Appliance “Restoring System Defaults” on pageRestarting the SG Appliance Hardware and Software Restart OptionsRestoring System Defaults Restore-DefaultsVolume 9: Managing the Blue Coat SG Appliance Keep-Console Factory-DefaultsRelated CLI Syntax to Restore System Defaults To restore system defaultsClearing the DNS Cache Clearing the Object CacheClearing the Byte Cache Troubleshooting TipClearing Trend Statistics Upgrading the SG ApplianceThe SG Appliance 5.x Version Upgrade To upgrade the SG applianceVolume 9: Managing the Blue Coat SG Appliance 4.Click Restart Related CLI Syntax to Upgrade the SGOS SoftwareManaging SG Appliance Systems To view SGOS system replacement optionsTo view details for an SGOS system version Troubleshooting TipExample Session Setting the Default Boot SystemSGOS> show installed-systems 1.Select Maintenance > Upgrade > SystemsLocking and Unlocking SG Appliance Systems Related CLI Syntax to Set the Default Boot SystemReplacing an SG Appliance System To lock a systemDisk Reinitialization Deleting an SG Appliance SystemMulti-DiskSG Appliances To delete a systemDeleting Objects from the SG Appliance Single-DiskSG ApplianceTo delete a single object from the SG appliance To delete multiple objects from the SG applianceChapter 4: Diagnostics Sending Service Information Automatically Diagnostic Reporting Service Information“Diagnostic Reporting Heartbeats” on page “Diagnostic Reporting CPU Monitoring” on pageRelated CLI Syntax to Send Service Information Managing the Bandwidth for Service InformationTo manage bandwidth for service information To send service information automaticallyConfigure Service Information Settings To send service informationVolume 9: Managing the Blue Coat SG Appliance c.Click Ok 5.Click Send Related CLI Syntax to Send Service InformationTo create a new snapshot job Creating and Editing Snapshot JobsTo edit an existing snapshot job Volume 9: Managing the Blue Coat SG Appliancea.Target: Enter the object to snapshot PCAP File Name Format Packet Capturing the Job UtilityCommon PCAP Filter Expressions Volume 9: Managing the Blue Coat SG ApplianceUsing Filter Expressions in the CLI Configuring Packet CapturingTo enable, stop, and download packet captures Volume 9: Managing the Blue Coat SG Appliance6 7 8 9 a.Capture all matching packets Volume 9: Managing the Blue Coat SG Appliance Viewing Current Packet Capture DataCore Image Restart Options To configure core image restart optionsUploading Packet Capture Data To view current packet capture statisticsVolume 9: Managing the Blue Coat SG Appliance Diagnostic Reporting HeartbeatsTo configure and view CPU monitoring Diagnostic Reporting CPU MonitoringVolume 9: Managing the Blue Coat SG Appliance Chapter 5: Statistics “Viewing the Access Log” on pageSelecting the Graph Scale “Viewing Traffic Distribution Statistics” on pageVolume 9: Managing the Blue Coat SG Appliance Viewing Traffic Distribution StatisticsUnderstanding Chart Data Refreshing the DataAbout Bypassed Bytes Viewing Bandwidth Usage or Gain About the Default Service StatisticsTo view bandwidth usage or gain statistics Volume 9: Managing the Blue Coat SG ApplianceTo view client and server byte statistics Viewing Traffic HistoryVolume 9: Managing the Blue Coat SG Appliance Supported Proxy Types and ServicesUnsupported Proxy Types Understanding Chart DataRefreshing the Data Viewing Bandwidth Management Statistics Viewing the ADN HistoryViewing Protocol Statistics Volume 9: Managing the Blue Coat SG ApplianceCIFS History Viewing System Statistics “Contents Statistics” on pageResources Statistics Viewing CPU UtilizationViewing Concurrent Users To view concurrent usersChapter 5: Statistics Viewing Memory Use Statistics Viewing Disk Use StatisticsTo view disk use statistics To view memory use statisticsSelect Statistics > System > Resources > Data To view data allocation statisticsTo view the distribution of cache contents Contents StatisticsViewing Cached Objects by Size Viewing the Number of Objects Served by SizeTo view the event log Event Logging StatisticsActive Sessions—Viewing Per-ConnectionStatistics Failover StatisticsTo view failover statistics Volume 9: Managing the Blue Coat SG ApplianceViewing Proxied Sessions Analyzing Proxied SessionsAbout the Proxied Sessions Statistics To view proxied sessionsColumn Heading Volume 9: Managing the Blue Coat SG ApplianceDescription ClientColumn Heading Chapter 5 StatisticsDescription Server BytesService Name Volume 9: Managing the Blue Coat SG Applianceobject-by-objectbasis Is not displayed for MAPI and TCP-TunneltrafficAbout MMS Streaming Connections Using the Tool TipsViewing Sessions with Multiple Connections HTTPVolume 9: Managing the Blue Coat SG Appliance Understanding the Tree ViewFiltering the Display What Is Not DisplayedAbout the Byte Totals ADN TunnelsVolume 9: Managing the Blue Coat SG Appliance Analyzing Bypassed Connections StatisticsViewing Bypassed Connections About the Bypassed Connection StatisticsTo view bypassed connections Volume 9 Managing the Blue Coat SG Appliance Filtering the DisplayThe following filters are available Viewing Health Monitoring Statistics Viewing the Access LogViewing Health Check Statistics Viewing Advanced StatisticsVolume 9: Managing the Blue Coat SG Appliance Using the CLI show Command to View Statisticsresources Chapter 5: StatisticsAllocation of system resources snmpVolume 9: Managing the Blue Coat SG Appliance Appendix A: Glossary authenticate-401attribute Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary destination objects Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary health check type Volume 9 Managing the Blue Coat SG ApplianceAppendix A: Glossary Management Console Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary parent class bandwidth Volume 9: Managing the Blue Coat SG ApplianceNetwork > Tunneling tab Appendix A: GlossarySG appliance Volume 9: Managing the Blue Coat SG ApplianceAppendix A: Glossary Websense log type Volume 9: Managing the Blue Coat SG ApplianceIndex Page Page Volume 9: Managing the Blue Coat SG Appliance