Brother PR-620 operation manual Needle is touching the needle plate Upper thread

Symptom	Probable Cause	Remedy	Reference Page
	The needle is not correctly	Correctly install the needle.	p.63
	installed .
	The needle set screw is loose.	Use the Allen screw driver to	p.63
		tighten the needle set screw.
	The needle is bent or blunt.	Replace the needle with a new	p.15, 63
		one.
	The area around the hole in the
	needle plate is damaged.

1

Replace the needle plate or consult your nearest authorized dealer.

1Scratches/Burrs

The needle is touching the needle plate.

1	2
The upper thread	Consult your nearest authorized
breaks.
	dealer.

3

1Needle

2Needle plate hole

3 Needle touching hole

The presser foot is set too high
and not correctly positioned.	Consult your nearest authorized
The needle hits/touches the	dealer.
presser foot.
The area around the embroidery
foot hole is damaged.
	Replace the presser foot.
1	Consult your nearest authorized
	dealer.
		7
1 Scratches/Burrs
Using a weak thread like a	Slow down the machine sewing	p.91
metallic thread.	speed.

Troubleshooting 201