Brother PR-620 operation manual Troubleshooting, Breaks, Dealer Presser foot

Troubleshooting

If the machine does not operate correctly, check for the following points/issues before requesting service. If the suggested remedy does not correct the problem, contact your authorized dealer.

Symptom	Probable Cause		Remedy	Reference Page
	The machine is not turned ON.		Turn on the embroidery machine.	p.20
The embroidery	The machine has not been		Touch the unlock key.	p.42
machine does not	unlocked.
operate.	The start/stop button was not		With the machine unlocked,	p.42
	pressed.		press the start/stop button.
	The needle is not installed		Correctly install the needle.	p.63
	correctly.
			Use the Allen screw driver to
	The needle set screw is loose.		securely tighten the needle set	p.63
			screw.
	The needle is bent or blunt.		Replace the needle with a new	p.15, 63
			one.
	The area around the hole in the
	needle plate is damaged.
	1
			Replace the needle plate.
			Consult your nearest authorized
			dealer.
The needle	1 Scratches/Burrs
breaks.	The needle hits/touchs the
	needle plate.
	1	2
			Replace needle.
			Consult your nearest authorized
			dealer.
	3
	1 Needle
	2 Hole in needle plate
	3 Needle hits hole			7
	The presser foot is set too high
	and not correctly positioned.		Consult your nearest authorized
	The needle hits/touches the		dealer.
	presser foot.

Troubleshooting 199