Troubleshooting

If the machine does not operate correctly, check for the following points/issues before requesting service. If the suggested remedy does not correct the problem, contact your authorized dealer.

Symptom

Probable Cause

 

Remedy

Reference Page

 

The machine is not turned ON.

Turn on the embroidery machine.

p.20

The embroidery

The machine has not been

 

Touch the unlock key.

p.42

machine does not

unlocked.

 

 

 

 

operate.

The start/stop button was not

With the machine unlocked,

p.42

 

 

pressed.

 

press the start/stop button.

 

 

 

 

The needle is not installed

 

Correctly install the needle.

p.63

 

correctly.

 

 

 

 

 

 

 

 

Use the Allen screw driver to

 

 

The needle set screw is loose.

securely tighten the needle set

p.63

 

 

 

screw.

 

 

The needle is bent or blunt.

 

Replace the needle with a new

p.15, 63

 

 

one.

 

 

 

 

 

The area around the hole in the

 

 

 

needle plate is damaged.

 

 

 

 

1

 

 

 

 

 

 

Replace the needle plate.

 

 

 

 

Consult your nearest authorized

 

 

 

 

dealer.

 

The needle

1 Scratches/Burrs

 

 

 

breaks.

The needle hits/touchs the

 

 

 

 

 

 

 

 

needle plate.

 

 

 

 

1

2

 

 

 

 

 

Replace needle.

 

 

 

 

Consult your nearest authorized

 

 

 

 

dealer.

 

 

3

 

 

 

 

1 Needle

 

 

 

 

2 Hole in needle plate

 

 

 

 

3 Needle hits hole

 

 

7

 

The presser foot is set too high

 

 

and not correctly positioned.

Consult your nearest authorized

 

 

The needle hits/touches the

 

dealer.

 

 

presser foot.

 

 

 

Troubleshooting 199

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Brother PR-620 operation manual Troubleshooting, Breaks, Dealer Presser foot
Page 215 Page 217

PR-620 specifications

The Brother PR-620 is a state-of-the-art embroidery machine that caters to both amateur enthusiasts and professional embroiderers. It is renowned for its versatility, combined with an array of advanced features that facilitate creating intricate designs with ease.

One of the standout features of the PR-620 is its six-needle capability, which allows users to embroider with multiple colors without the need for constant thread changes. This efficiency saves time and enhances productivity, particularly for those working on large or complex projects. The machine supports an extensive range of thread colors, making it easier to bring vibrant designs to life.

The PR-620 is equipped with a large 10.4-inch LCD touchscreen display that allows for intuitive navigation and control. Users can customize designs, adjust settings, and preview their work with exceptional clarity. The interface is user-friendly, making it accessible for beginners while still offering advanced options for seasoned users.

In terms of technology, the Brother PR-620 features a high-speed embroidery mechanism that can achieve approximately 1,000 stitches per minute. This remarkable speed doesn’t compromise the quality of stitching, ensuring that each design is executed with precision. Coupled with the automatic needle threader, threading becomes a hassle-free task.

Another noteworthy characteristic is the PR-620’s built-in embroidery designs and fonts. The machine comes pre-loaded with a wide selection of designs and includes the capability to import custom designs via USB connectivity. This feature empowers users to create personalized projects effortlessly.

Additionally, the PR-620's advanced color sorting and thread trimming capabilities contribute significantly to minimizing thread waste. Users can enjoy efficient stitching with fewer interruptions, enhancing their overall workflow. The machine also includes a range of hoop sizes, accommodating various project dimensions, from small patches to larger embellishments.

The durable construction of the Brother PR-620 ensures reliability and longevity, making it a smart investment for anyone serious about embroidery. The machine is not only designed for functionality but also prioritizes user comfort during extended use.

In summary, the Brother PR-620 stands out in the embroidery machine market due to its innovative features, rapid stitching speeds, and user-friendly interface. Whether for home projects or business endeavors, the PR-620 provides excellent performance, versatility, and quality that meet the evolving needs of embroiderers.
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