Real-Time and Historical Templates 263
8. Template Reference
persvc13_calls_offered_daywise_graph
Description
This template generates a historical, overlapped bar graph that shows the
number of calls offered per day for the selected peripheral services.
Database Table
Service_Half_Hour
Data
Calls offered. The total number of incoming calls and internal calls sent
to the peripheral service for the day. Calls are counted as offered as
soon as they are sent to the peripheral service.
Example