64 Creating a Report
half-hour interval. You also set the Service Level thresholds to <= to 80
percent for the yellow warning and <= 75 percent for the red warning.
If the Service Level equals or falls below 80 percent, the Service Level
column in the chart will turn yellow to indicate that the Service Level
approached an unacceptable level. If the Service Level equals or falls
below 75 percent, a red warning will indicate that a serious performance
problem existed.
Note: Setting thresholds on the service level can alert you to other potential
performance problems. A service level that is dropping indicates that
some type of performance problem exists. To find out what is causing
the service level to drop and to see if the problem still exists, you can
launch an appropriate real-time template or open another report
definition.
À To set the other attributes:
Choose relations and enter values that you feel set proper threshold
levels for the other attributes listed in the Threshold Editor.
When you are ready to close the Threshold Editor, click Apply and then
click Done.
À To preserve the thresholds you set:
Although you applied thresholds to the report, you must save the report
itself in order to keep the threshold settings. Save the report definition by
choosing FileSave from the menu bar, or by clicking the Save button.
3.10. Adding Drill-Downs
The DrillDown Editor lets you add another level of detail to the report.
For example, if you are looking at information about a peripheral
service, you might want to see more information about the individual
routes associated with the service. Similarly, if you have a report on an
enterprise service you might want to “drill-down” to see data for the
component peripheral services. The DrillDown Editor allows you to get
this kind of detail quickly and easily from within a report window.
À To add drill-downs to a report:
1. Open the TUTOR.CMB report definition.
2. Choose EditDrillDown. The report window is maximized.