66 Creating a Report
Now that you have added drill-down capability to the real-time graph,
you can do the same with the historical grid.
À To add drill-downs to the historical grid component:
1. Click on Next. The DrillDown Editor changes to reflect the route
templates that can be added to the historical grid.
2. Click the “routes12_calls_analysis_half_hour” template in the
DrillDown Editor.
3. Click Apply to assign the drill-down template to the Call Analysis
chart.
4. When you are finished, click Done. The DrillDown Editor is closed
and you are returned to the original report window.
You will also be able to invoke a drill-down report for each peripheral
service displayed in the historical grid.
You must save the changes you made to the report in order for the
drill-down capabilities to take effect. If you close the report without
saving it, the drill-down capabilities will be lost.
À To save the drill-down capabilities:
Choose File→Save or click the Save button. You can now invoke the
drill-downs you just set.
À To invoke the drill-downs:
1. With the report displayed, double-click on a bar in the “Peripheral
Services Queue Delay Status” real-time graph. A “Route Status”
drill-down report appears.