Reference Manual
00809-0100-4663, Rev BA January 2010
DIAGNOSTIC
MESSAGES

Rosemount 8732

Problems in the magnetic flowmeter system are usually indicated by incorrect output readings from the system, error messages, or failed tests. Consider all sources in identifying a problem in your system.

Table 6-1. Rosemount 8732 Basic Diagnostic Messages

Message

Potential Cause

Corrective Action

 

 

 

“Fieldbus Not

Fieldbus segment is disconnected

Connect the fieldbus segment

Communicating”

Fieldbus segment power missing

Verify the segment fieldbus voltage

 

Electronics failure

Replace electronics

“Sensor Processor Not

Transmitter input power (AC/DC) is

Connect the input power. If the LCD displays a message, the input power is

Communicating”

not connected

applied

 

Electronics failure

Replace electronics

“Empty Pipe”

Empty Pipe

None - message will clear when pipe is full

 

Wiring Error

Check that wiring matches appropriate wiring diagrams - see Appendix E:

 

 

Universal Sensor Wiring Diagrams

 

Electrode Error

Perform sensor tests C and D (see Table 6-5 on page 6-8)

 

Conductivity less than 5

Increase Conductivity to greater than or equal to 5 microsiemens per cm

 

microsiemens per cm

 

 

Intermittent Diagnostic

Adjust tuning of Empty Pipe parameters

“Coil Open Circuit”

Improper wiring

Check coil drive wiring and sensor coils

 

 

Perform sensor test A - Sensor Coil

 

Other manufacturer’s sensor

Change coil current to 75 mA

 

 

Perform a Universal Auto Trim to select the proper coil current

 

Circuit Board Failure

Replace Rosemount 8732 Electronics

 

Coil Circuit OPEN Fuse

Return to factory for fuse replacement

“Auto Zero Failure”

Flow is not set to zero

Force flow to zero, perform autozero

(Cycle power to clear

Unshielded cable in use

Change wire to shielded cable

messages, no changes

Moisture problems

See moisture problems in “Accuracy Section”

were made)

Empty pipe is present

Fill sensor with process fluid

“Universal Trim Failure”

No flow in pipe while performing

Establish a known flow in sensor, and perform Universal Auto-Trim

 

Universal Auto Trim

calibration

 

Wiring error

Check that wiring matches appropriate wiring diagrams - see “Universal

 

 

Sensor Wiring Diagrams” on page E-1

 

Flow rate is changing in pipe while

Establish a constant flow in sensor, and perform Universal Auto-Trim

 

performing Universal Auto-Trim

calibration

 

routine

 

 

Flow rate through sensor is

Verify flow in sensor and perform Universal Auto-Trim calibration

 

significantly different than value

 

 

entered during Universal Auto-Trim

 

 

routine

 

 

Incorrect calibration number

Replace sensor calibration number with 1000005010000001

 

entered into transmitter for

 

 

Universal Auto-Trim routine

 

 

Wrong sensor size selected

Correct sensor size setting - See “Line Size” on page 3-9

 

Sensor failure

Perform sensor tests C and D (see Table 6-5 on page 6-8)

“Electronics Failure”

Electronics self check failure

Replace Electronics

 

 

 

“Electronics Temp Fail”

Ambient temperature exceeded the

Move transmitter to a location with an ambient temperature range of -40 to

 

electronics temperature limits

165 °F (-40 to 74 °C)

“Reverse Flow”

Electrode or coil wires reverse

Verify wiring between sensor and transmitter

 

Flow is reverse

Turn ON Reverse Flow Enable to read flow

 

Sensor installed backwards

Re-install sensor correctly, or switch either the electrode wires (18 and 19)

 

 

or the coil wires (1 and 2)

“Flow Rate > Sensor Limit”

Flow rate is greater than 43 ft/sec

Lower flow velocity, increase pipe diameter

 

Improper wiring

Check coil drive wiring and sensor coils

 

 

Perform sensor test A - Sensor Coil (see Table 6-5 on page 6-8)

“Digital Trim Failure”

The calibrator (8714B/C/D) is not

Review calibrator connections

(Cycle power to clear

connected properly

 

messages, no changes

Incorrect calibration number

Replace sensor calibration number with 1000005010000001

were made)

entered into transmitter

 

 

Calibrator is not set to 30 FPS

Change calibrator setting to 30 FPS

 

Bad calibrator

Replace calibrator

 

 

6-3

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Emerson Process Management 8732 manual Message Potential Cause Corrective Action