EPSON AcuLaser C1100 Revision B

TROUBLESHOOTING FIP according to the printer message 162

FIP-27

Panel Message
Jam MP, E
Jam D, E
Possible parts that caused the error
Troubleshooting

ROLL MSI HOLDER ASSY RETARD MSI

CHUTE ASSY PAPER GUIDE ROLL ASSY-PRE REGI

ROLL-PINCH ACTUATOR-REGI.

SENSOR REGI HARNESS-ASSY P/H1

HARNESS-ASSY P/H2 PWBA MCU

LV/HVPS MOTOR-PH

HARNESS ASSY MAIN CLUTCH ASSY PRE REGI

Step Check Yes No
1Check of the paper
Is the paper loaded in the paper tray wrinkled
or torn?
Replace with
new, dry paper. Go to Step [2].
2Paper size setting check
Does the size of the paper in use match the
size of the paper set on the control panel?
Go to Step [4]. Change the
paper size
setting, and
proceed to step
[3].
3Does the error recur when a test print is
made? Go to Step [4]. End of
procedure
4Shape and operation check of ROLL ASSY
of MSI section
Remove MSI. (p.304)
Are ROLL MSI, HOLDER ASSY RETARD
MSI, CHUTE ASSY PAPER GUIDE, and
other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [5]. Replace ROLL
ASSY in
question.
5Shape and operation check of ROLL
ASSY-PRE REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY-PRE REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [6]. Replace ROLL
in question.
6Does the error recur when a test print is
made? Go to Step [7]. End of
procedure
7Check of the paper position
Is the leading edge of the paper passing
through PRE REGI ROLL?
Go to Step [8]. Go to Step [ 20].
8Operation check of ACTUATOR-REGI
Does ACTUATOR-REGI move smoothly
without any damage? Does it enter the sensor
sensing area when there is paper? Does it
leave the sensor sensing area when there is no
paper?
Go to Step [9]. Replace
ACTUATOR-
REGI. (p.335)
9Operation check of SENSOR REGI
The voltage of P408-12 ↔ P408-11 on
PWBA MCU is 0 VDC when ACTUATOR
REGI enters the sensor sensing area, and is 5
VDC when it leaves the sensing area?
Go to Step [15]. Go to Step [10].
10
5 VDC power supply check to SENSOR REGI
The voltage of P408-10 ↔ P408-11 on
PWBA MCU is 5 VDC?
Go to Step [11]. Go to Step [13].
Step Check Yes No