Exabyte 440, 480 manual Installation and Operation 129

Models: 480 440

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Troubleshooting

Compatibility. Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use.

SCSI adapter card installation. Make sure that you installed your SCSI adapter card or cards correctly. Refer to the documentation that came with your card for installation and troubleshooting instructions. Pay special attention to steps describing setting various jumpers and switches on the card. Make sure that the card is properly seated.

Software installation. Make sure that your application software is installed correctly. Refer to the documentation that came with your software.

Control mode. Make certain the library is operating in the correct control mode. When a software application is controlling the CHM, the library must be set to SCSI Interface control mode. See page 67 for more information.

After checking these items, make sure there is no SCSI activity, then press >5HVHW@ on the operator panel. Retry your operation.

Installation and Operation

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Page 143
Image 143
Exabyte 440, 480 manual Installation and Operation 129