Packing and Shipping the
Library
This appendix describes the procedures for:
Returning the library for service
Packing the library
Returning the library for service
If you need to return the library to the factory for service, contact your service provider. If your service provider instructs you to return the library directly to Exabyte, contact Exabyte Direct Sales to obtain a Return Materials Authorization (RMA) number and the shipping address (see page 10). When you have the RMA number, follow the shipping instructions on the following pages.
➤Important If you are returning the library for service, remove and keep all cartridges, cartridge magazines, SCSI cables, terminators, jumpers, power cables, and keys.
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