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Exabyte 480, 440 manual Appendix D 172

Models: 480 440

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Troubleshooting Specification Install Error codes Warranty Configuration If problems occur Resetting the library Performing diagnostics Checking the setup

Page 186

Appendix D

Notes

172	Exabyte 440 and Exabyte 480

Page 185 Page 187

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Exabyte 480, 440 manual Appendix D 172

Page 185 Page 187

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Contents

Qvwdoodwlrqdqg 2SHUDWLRQ Copyright Revision History Safety Agency Standards Australia/ New Zealand Product Warranty Caution Contents Hardware Exercises 115 Scsi Basics Exabyte 440 and Exabyte About this manual Conventions used in this manual Related publications Standards Xiv Welcome About the Exabyte 440 and Exabyte Front panel components Internal components Data cartridge magazines Mammoth drive carrier Cartridge handling mechanism CHM Serial ports Scsi connectors Contacting Exabyte Preparing for installation Unpack the libraryStep Description Obtain accessories and equipment Required accessories and equipment Prepare the host computer Prepare the library for installation Installation and Operation Installing the library hardware Install the rack-mount library Exabyte 440 and Exabyte Installing the slide rails into the rack Installing the library into a rack Installation and Operation Exabyte 440 and Exabyte Installation and Operation Unlock and open the door Remove the packing foam Prepare and install cartridges Installation and Operation Exabyte 440 and Exabyte Installation and Operation Exabyte 440 and Exabyte Insert the cartridge into the magazine slot Install the cartridge magazines Installation and Operation Install a cleaning cartridge Installation and Operation Close and lock the front door Connect the library to the Scsi busBefore you begin Installation and Operation Connecting the narrow library to the Scsi bus Installation and Operation Example Narrow library on two Scsi buses Bus a Bus B Connecting the wide Scsi library to the Scsi bus Example Wide library on two Scsi buses Bus a Bus B Connect the power cord Power on the library If problems occur Configuration Using the operator panel Operator keys Main Screen Error codes Main Menu Main Menu Selections Main Menu Main Screen Displaying the Configuration Menu Setting the Scsi IDs Installation and Operation Setting the remaining configuration options Scsi Parity Adjust Contrast Back Light Set Date Set Time Set Security Methods for enabling and disabling security Enabling security from the operator panel Disabling security from the operator panel Set Serial Number T S e r i a l M b e r 9 9 9 9 9 9 9 Set Max Addr Elem T M a x a d d r E m e n t 0 0 0 0 0 0 x Installation and Operation Use Mammoth Setting robot control modes Scsi Interface mode LCD Interface mode Pin and 25-Pin Port modes or 25/ 9 Pin mode Changing the control mode Checking the setup If problems occur Library Operation Selecting and replacing data cartridges Selecting data cartridges Tape drive model Compatible data cartridges Using the Extend/ Retract E/ E option Replacing a single cartridge Exabyte 440 and Exabyte Using the Remove Cartridge option Using the Insert Cartridge option Installation and Operation Storing data cartridges Replacing the cartridge magazines When the door’s interlock mechanism releases, open the door Installation and Operation Resetting the library Tape Drive Operation Monitoring the tape drive LEDs Eliant 820 LED state ConditionMammoth LED state Condition Cleaning the tape drives Selecting cleaning cartridges Cleaning the tape drives from the operator panel Installation and Operation Replacing the cleaning cartridge Displaying information about tape drives Screen Drive Status screen Mammoth Drive Status Ejecting a cartridge manually Ammoth Eliant Exabyte 440 and Exabyte Library Information Scsi mode parameters Viewing Scsi data Scsi mode parameters Reference Scsi reservations Scsi sense data Unit reservationsElem reservations Sense data Viewing statistics ASC System statistics Element statistics Viewing system sensors Digital system sensors Analog system sensors Viewing command history Shown Field name Description Sample Move Viewing inventory information Bar code label information Element label INX Element occupied information Occupied Info screen Element position information Position Information screen Chapter 114 Performing diagnostics Hardware Exercises Using the Demo Menu Starting a demo option Slot Demo Drive Demo Using the Diagnostics Menu Starting diagnostics Performing diagnostic tests Library component Element index Diagnostic Description Additional instructions Test QWHU@ Or @ to specify an element index where Installation and Operation 123 Configuring the serial ports for diagnostics Function Serial Port Must change Pin 25-Pin Control modes? Installation and Operation 125 126 Troubleshooting Problems with library installation Installation and Operation 129 Problems with tape drive operation Problems with library operation If you cannot resolve the problem Aintenance Cleaning the front window Using touch-up paint on the housing Replacing the fuse 136 Replacing the air filter 138 Installation and Operation 139 Using drive blanks Replacing a tape drive or drive blank Procedure for replacing a tape drive or drive blank Prepare for replacement procedure Unlock and open the library door see Remove the tape drive Install the tape drive Resume library operations Storage capacity Capacity with the following tape drives and cartridges Size and weight Operating environment Pow er Power cord requirementsCanadian 220 VAC Power Cord Other voltages and international use Scsi terminator specifications International 220 VAC Power CordExternal terminator specifications Scsi cable specifications Cable feature Requirement Cable length for single-ended configurations Cable length for LVD/ HVD configurationsDetermining the cable length for each bus Remote reset cable specifications Appendix a 152 Scsi Basics Scsi components Considerations for installing the library on the Scsi bus Single-ended, LVD, or HVD Narrow or wide Scsi Fast ScsiScsi cabling Termination Scsi IDs Installation and Operation 157 Appendix B 158 LCD Error Codes Appendix C Error Description Corrective action Numerical order Grip Motion TIMEOUT. a Installation and Operation 163 DMA CH Timeout Installation and Operation 165 Operator ABORTED. a 105 101104 108 132 Error Description Corrective action 130131 133 Library Elements Exabyte Installation and Operation 171 Appendix D 172 Returning the library for service Packing and Shipping Library Packing the library Preparing the library for shipping Installation and Operation 175 176 Accessing the standalone model handles Removing the rack-mount model from the rackObtain the following tools Removing the library Installation and Operation 179 180 Packing the library 182 Installation and Operation 183 184 Installation and Operation 185 186 Index CHM See rack 159-168 See LCD See CHM Mode Select 144

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